Customer Ratings & Reviews
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would recommend to a friend
- Rated 1 out of 5 stars
DO NOT BUY.
GustavoR Posted
DO NOT BUY, this is a luxury fridge. But the moment it needs service as mine did. Never gets fixed. Parts arriving 2 to 3 month's. Constant service visit for partial fixes. In my case not cooling. The most critical. Update as of today. I use my fridge from garage and ive had this unit not functioning. WORST PRODUCT IVE EVER BOUGHT.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello, thank you for your review. We apologize that this has been your experience and appreciate you bringing it to our attention. We understand you're working with our customer service team toward a resolution and would encourage you to remain in contact with them at 800-735-4328 if you need additional assistance. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
FRIDGE
TingY Posted
BEAUTIFUL FRIDGE WELL DESIGNED WAS ABLE TO TRANSFER OLD DOOR TO NEW FRIDGE SO ABLE TO MAINTAIN ORIGINAL LOOK TO MATCH FREEZER-SAVING HUNDREDS OF DOLLARS
I would recommend this to a friend - Rated 1 out of 5 stars
Great
Amyamy Posted
Great product. Nice looking. Great quality. A nice buy
I would recommend this to a friend - Rated 1 out of 5 stars
Refrigerator
Unhappy Posted
Ordered in November 2020. Received April 2021. Does not cool. Have to return! Now we have to wait for a replacement and they can’t even give us a date if when to except it. If we didn’t have custom cabinets ... would totally buy some other brand!
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Nice beverage frig.
Mark Posted
I like the multiple lighting options,the full extension shelf’s and most of all it is SO quiet
I would recommend this to a friend - Rated 5 out of 5 stars
Fridge
Carlo Posted
This refrigerator is the best in class offer in the appliance market.
I would recommend this to a friend - Rated 5 out of 5 stars
thermador
BarbaraW Posted
product will be wonderful if it is ever installed properly. delivered into my garage, install not complete
I would recommend this to a friend - Rated 5 out of 5 stars
Thermodor
SatbirR Posted
Awesome fridge ordered in may 2021 installed in nov 2021 without door. Door and handle installed in jan 2023 it was worth the wait
I would recommend this to a friend - Rated 1 out of 5 stars
Thermador is terrible
MAB01 Posted
We've had this Thermador refrigerator serviced 4 times and it still does not cool. All parts have now been replaced and yet it still doesn't work. It's so frustrating. It'll cool for one day and that's it. The temperature gauge will say 37 degrees but it is no way near that temp. I'm going to have to get it replaced.
No, I would not recommend this to a friendBrand response from Thermador Team
Posted
Hello MAB01, thanks for your review. It is our priority to ensure that all our customers have a positive experience with our products, and we regret that we fell short of your expectations. If you have any questions or concerns about the service on you refrigerator, please contact Thermador Customer Care at 1-800-735-4328. We are here to assist you and address any questions you may have. Thank you. <img src="https://s3.amazonaws.com/stratos-logos/logos/thermador.png" alt="thermador" title="thermador" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great Purchase
VictorR Posted
Very high quality, and beautiful. Great purchase!
I would recommend this to a friend