See more imageswould recommend to a friend
See more imagesBruceB Posted
They’re cloud does not work at all with the cameras keeps going off-line stays off-line for hours zero recordings than five days dealing with customer service and their experts. They can’t figure out how to fix it. It’s been five days I’ve given up and now I want my money back. I suggest never buying these.
Posted
Hi BruceB,
We regret to hear your experience was anything less than satisfactory. We would appreciate another opportunity to help address your concerns. At your convenience, please send an email to USSupportTeam@TP-Link.com referencing this review and your existing support ticket ID (TKID), and someone from our support team will gladly assist.
Best Regards,
TP-Link Systems Support
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DavidS Posted
A subscription allows more residences than one residence and no need for memory card. I would use the screw-fastened base, not the magnetic one, I didn't try it . Great resolution. Use videos to install. Detection persons and not anything else when setup that way
ArditD Posted
It doesn't hold the battery as it says and panel solar it doesn't charge more than 2% for day. I have put them on 8 days ago and one of the cameras battery in down to 20%
Posted
Hi ArditD,
Thank you for your review. In your case, we suggest ensuring the solar panel is optimally positioned for your location to capture peak sunlight throughout the day. Additionally, in the Tapo app, you can customize detection and recording settings to best suit your needs and help optimize battery usage.
If you would like assistance with any of these steps, please get in touch with our support team using any of the resources included with the product, or from our official website, and we'll gladly have a Support Agent follow up with you directly.
Thank you,
TP-Link Systems Support
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AyanO Posted
I like this camera because this three of them and u can use different directions and no need battery for quite of time