Customer Ratings & Reviews
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Rating 3 out of 5 stars with 2 reviews
would recommend to a friend
- Rated 1 out of 5 stars
Useless! Cannot be used outdoors
DG26 Posted
This record insects and rain but not much else! The night capabilities are terrible! Smart IR mode doesn't work right. All the night recordings are insects or rain with a loud clack every time the spotlight turns on; due to mostly heavy rain or a swarm of insects. This advertises fancy features for tracking people or cars as well as sounds none of these features works. You will also be harassed with advertisements on the app which you can only use on a phone or tablet. Up to 512 Gb but no way to download that to your computer. Do not buy this! Tapo is horrible!!
No, I would not recommend this to a friendBrand response from TPLinkSupport
Posted
Hello DG,
We can understand how disappointing it is when a security camera does not perform as expected, especially when you're missing the events you intended to capture.
The issues you describe with nighttime recordings, Smart IR, and AI detection may be related to camera placement, environmental conditions, or configuration settings. Our support team would welcome the opportunity to review your setup and help determine whether adjustments can improve performance.
Please contact TP-Link Support with details about your installation, and we'll be happy to investigate further.
Best Regards,
TP-Link Support Team
- Rated 5 out of 5 stars
Great camera for the price
DavidG Posted
So far the camera has worked great it’s functions are as it describes on there videos one slight issue will be sometimes the audio back and forth is a little stactiy. Other than that it’s really good video for price and what I need it for.
I would recommend this to a friend