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Hi there. Thank you for reaching out to us about this. I'm very sorry to hear about your Nintendo Switch. Unfortunately, we will be unable to service the unit due to potential bodily fluids. This can be found under our Geek Squad Protection policies as a safety precaution for our agents. If you want to double check or just get clarification, please reach out to your local Best Buy's Geek Squad. You can find information about your local store at www.bestbuy.com/storelocator.
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