I made a claim for my OLED TV, they had a technician come out and take pictures of the burn in, and he said someone would contact me and let me know if it will be repaired or replaced. It’s been almost a week and I haven’t had any updates. Is this normal? null

Question

AllLivesMatter · Accepted Answer

When there is a glitch, doing business at Best Buy is very painful, frustrating, and time consuming. If you are persistent, Best Buy will eventually take care of it but it will cost you time, hassle, bureaucracy, and frustration.

Answered by AllLivesMatter 5 years ago

GeekSquadSupport · Answer

Thanks for reaching out to inquire about your recent claim. For support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778 and one of our agents should be able to provide further insight regarding your case.

Answered by GeekSquadSupport 6 years ago

“I made a claim for my OLED TV, they had a technician come out and take pictures of the burn in, and he said someone would contact me and let me know if it will be repaired or replaced. It’s been almost a week and I haven’t had any updates. Is this normal?”

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