“We bought Sharp LCD TV Aquos in December 2015 and 2year protection. Recently, the TV does not show any picture, just black. Please let us know how to get assistance using this protection.”
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As long as the warranty isn't expired from the time of purchase it should be ok to use, we are in2021
Sorry, there was a problem. Please try again later.Call best buy tell them what happened they will probably have you bring the tv in to store & send it off to manufacturer. (Might be 3-4 weeks) If they say it cant be fixed then they should replace the tv with the same model or one similar, I believe.
Sorry, there was a problem. Please try again later.Hi Kayo, You can call 1-800-433-5778 to schedule in-home service, if it is a large TV. If it is a smaller TV (under 42"), you can schedule an in-store appointment: http://www.bestbuy.com/site/geek-squad/tv-home-theater-services/pcmcat138100050024.c?id=pcmcat138100050024 On the right side of the page will be links and instructions for making a reservation.
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