“Bought a Dell Inspiron W/ protection Pkg. At 1 year my son cracked the screen. Parts not available so they offered a replacement. Gave me a gift card that won't even cover replacement before tax! I feel cheated and now need to spend another $600! Why?”
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I view is what does the protection plan cover prior to purchasing it. Then even though it was an accident Best Buy chose to cover the incident. So over all it is a business transaction the chain is not your buddy. So I would just accept what was offered and be content.
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