“Hello,Lastweek of May my modem gave out.I tried contacting geek squad&wasn’t getting anywhere.I got sick&tested positive for the virus so i wasn’t able to take my modem in before June 15th expiration date.Since i had to be quarantine.Please help!”
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I contacted my Best Buy i bought my modem at. And they just offered me $30 off another modem. Like what? I paid for insurance and due to the circumstances i couldn’t get my modem replaced because of that.
Sorry, there was a problem. Please try again later.Hey Brianna. Thanks so much for reaching out to us about this. I'm sorry to hear that you tested positive and hope you're healing well now!! I also apologize that you weren't able to get ahold of us. Due to the circumstances, we should be able to take care of you. To get started with this, please connect with your local Best Buy store. If it works better for now, you can absolutely call ahead and see what they say. Tell them your story and go from there. You can find information about your local store at www.bestbuy.com/storelocator. All the best!!
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