Questions & Answers

Q: QuestionDoes this support emergency service calling?

Asked 1 month ago by Anonymous.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hello! Thank you for your question about the Echo Show 5. The Echo Show 5 does not support direct emergency service calling (911) on its own. However, when bundled with Alexa Emergency Assist, you can say "Alexa, call for help" to connect with a trained Urgent Response agent 24/7 who can request dispatch of emergency services on your behalf and pass critical information from your profile to first responders. This service avoids wait times and automatically notifies up to 25 designated emergency contacts when a call starts and ends. The standard Echo Show 5 without Emergency Assist allows you to make calls, drop-ins, and announcements to one designated emergency contact. Alexa Emergency Assist requires a subscription and provides enhanced emergency response capabilities including pre-saved critical information like allergies, gate codes, or pets in the home that can be shared with first responders. If you have other questions about the Echo Show 5's calling features or emergency capabilities, I recommend contacting Amazon Customer Support at 1-888-280-4331 (available 24/7) for additional assistance. Have a great day!

  Answered 1 month ago by Amazon Devices Customer Support

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Q: QuestionCan I move the camera remotely?

Asked 2 months ago by Tim.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer No, you cannot move the camera remotely on the Amazon Echo Show 5.

  Answered 1 month ago by AkhilAVerified Purchase

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Q: QuestionIs this compatible with my Denon stereo?

Asked 2 months ago by Anonymous.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Yes, but only in limited ways. Don’t assume full integration.

  Answered 1 month ago by AkhilAVerified Purchase

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Q: QuestionCould I have setup at home

Asked 2 months ago by Lou.

• A:Answer Yes

  Answered 1 month ago by AkhilA

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Q: QuestionCan it control what a child may use or who they call on the phone?

Asked 3 months ago by controls.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hello controls and thank you for your question! You can set up a Kids profile on the Amazon Echo Show 5 to help manage the childs device. You can add the Kids profile in the settings on the Alexa app or on the echo show 5 itself. Hope this helps! Have a great day!

  Answered 2 months ago by Amazon Devices Customer Support

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Q: QuestionI have a Vivint home security system will it work with the Alexa Echo system

Asked 3 months ago by NancyO.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hi Mark! Yes, Vivint does work with the standard Amazon Alexa system for voice control of lights, locks, and thermostats. I hope this answers your question!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionCan I watch netflix or disney plus on it?

Asked 3 months ago by Anonymous.

• A:Answer Hi! Yes, you can watch Netflix on the Echo Show 5, but there is no native Disney+ app on the Echo Show 5. I hope this answers your question!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionWill this work as a bridge for my Ring external outlet?

Asked 3 months ago by Andi.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hello Andi and thank you for your question! No, the Amazon echo show 5 does not come with the built in Ring Smart Lighting Bridge technology. It will not be able to work as a bridge for your Ring external outlet. Hope this helps! Have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionWill this work with a Reolnk NVR and cameras

Asked 3 months ago by Dann.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hello Dann and thank you for your question! Many Reolink cameras work with Alexa for live viewing and notifications via voice commands. It appears that Reolink NVR systems themselves generally don't support Alexa directly for smart home functions, though individual compatible cameras can be linked through the Reolink app's Smart Home Skill for Alexa, allowing you to view feeds or get alerts on Echo devices. You need to check compatibility for your specific camera model and ensure it's update. Hope this helps! Have a great day!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: Questioncan you set up two blink cameras that are in to differnt zip codes on this

Asked 3 months ago by camera.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hi, Yes, you absolutely can monitor both Blink cameras even if they're in different zip codes and view them on your Echo Show 5. Once your Blink cameras are set up, you can add them to same Blink account, link your Blink skill to Alexa, and then tell Alexa to show a specific camera or all cameras. I hope this answers your question!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionCan the echo show 5 connect to a Google nest video doorbell

Asked 3 months ago by PaulM.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hi Pail, Yes, you can connect a Google Nest doorbell to an Echo Show 5, so you can view the video feed with Alexa. You’ll need to: - Enable the Google Nest skill in the Alexa app and link your Nest account. - Authorize the doorbell/camera so Alexa can access it. - Then ask Alexa something like “Alexa, show the front door” to see the live feed. Hope this helps!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionIs this new or refurbished?

Asked 3 months ago by Conniesk7.

• A:Answer Hi CSP! This listing is for a new device, though open-box versions might be available for purchase as well. I hope that helps, have a great rest of your day!

  Answered 3 months ago by Amazon Devices Customer Support

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Q: QuestionWill Alexa work with ring

Asked 4 months ago by Anonymous.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Yes

  Answered 3 months ago by WashingtonferreiraSVerified Purchase

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Q: QuestionDoes the screen stay on if I want to monitor kids at night?

Asked 6 months ago by CJ.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hello CJ, thank you for your question. Yes, an Echo Show 5's screen can stay on for "live view" when set up with the Home Monitoring feature to keep an eye on your kids, allowing you to see the camera feed from the Alexa app or another Echo device. While the screen can be manually turned off with a voice command like "Alexa, turn off the screen," the screen will automatically sleep to save energy after a set period of inactivity, but you can disable this auto-sleep in the settings. You can enable Home Monitoring in the device settings under Privacy & Permissions to use the Echo Show 5 as a baby monitor. I hope that helps, have a great day!

  Answered 6 months ago by Amazon Devices Customer Support

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Q: Questioncan the Echo 5.4 be used for smart home hub timing

Asked 9 months ago by Anonymous.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Yes. Echo 5's have been updated with Alexa +

  Answered 8 months ago by BillyPVerified Purchase

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Q: QuestionWill this work with Kasa lights and plugs, Im switching to Alexa, google is crashing to much for me to handle.

Asked 9 months ago by Jayke.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Yes. Start by looking in skills first and see what will work.

  Answered 6 months ago by user274377

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Q: QuestionHow does this connect with blink cameras and doorbell

Asked 1 year ago by Meme.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Add a blue tooth device. It will search and find your door bell camera.

  Answered 8 months ago by BillyPVerified Purchase

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Q: QuestionIs it gonna be compatible in a 220v plug?

Asked 1 year ago by Lesterh.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer Hello Lesterh! Yes, and Echo show 5 is compatible with a 220v plug as it is designed to work with a wide voltage range of 100-240 volts, meaning you can use it in countries with 220v power outlets without any issues.Hopefully this answers your question. have a great day. Thanks!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionIs this compatible with FaceTime?

Asked 1 year ago by Annie.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Charcoal

• A:Answer I’m not sure if it works with like iphone facetime but you can video chat people who also have an echo show

  Answered 1 year ago by faithVerified Purchase

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