Questions & Answers

Q: QuestionCan you play and watch dvd

Asked 1 year ago by LW.

• A:Answer Hello LW and thank you for your question! The Amazon Fire HD 10 tablet does not come with a bult in CD/DVD player. You do have the ability to download your favorite streaming service app from the Amazon App Store and play videos through that. Hope that helps! Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionI'm looking for a tablet that I can view the Large SD cards on, does this have a place to do so and or the option to get an adapter to do so?

Asked 1 year ago by Granny.

• A:Answer Hello Granny. Thank you for your question. Our Fire HD 10 tablet has a port for MicroSD cards and supports up to 1TB of data. You will require help from someone with a computer to go from regular size SD card to MicroSD, in order to transfer your data first. Hope this helps. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan a sim card be installed on this?

Asked 1 year ago by Anonymous.

• A:Answer Hello! The Fire HD 10 does not support cellular service, so a SIM card cannot be installed, but it can be used on Wi-Fi. Also, the Fire HD 10 can be used with a mobile hotspot or tethered to a smartphone with cellular data capabilities. I hope this helps. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionI tried connecting to work internet using a qr code. It will not connect.

Asked 1 year ago by dottie.

• A:Answer Hi dottie! The Fire HD 10 doesn't have a built-in QR code reader, but there are apps available on the Amazon App Store to help with that function! Just open the Amazon App Store and search for "QR Code Reader" to see what's available. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I use this for zoom meetings, and can I download the Mayo Clinic patient portal?

Asked 1 year ago by Dimpledr.

• A:Answer Hi Dimpledr! The Amazon Fire HD 10 absolutely works with Zoom, however I do not see the Mayo Clinic Patient Portal app available on the Amazon app store. In my experience the web version of many patient portals has worked fine through mobile browsers, but I would reach out to the developers of the patient portal to see if there would be any missing features or potential issues before I relied on the Fire HD 10 as your only solution. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: Questionhow do i get msds sheets for the amazon hd 10 tablet

Asked 1 year ago by rdc4.

• A:Answer Hi rdc4! Material Safety and Data Sheets are designed for hazardous chemicals being used in a commercial or industrial setting, so as a piece of consumer technology the Fire HD 10 does not have a MSDS. If you're looking for additional information related to safety or maintenance for the Fire HD 10, these are available via Amazon's website. I searched online for "fire hd 10 safety and compliance info" and was able to pull up a page with all of the safety and compliance information for a wide selection of Amazon products. I hope this helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you access the Gmail app with this tablet?

Asked 1 year ago by David59.

• A:Answer Yes you will have to root the device though. And Amazon root and secure access to all the Google apps is very difficult and illegal to do because it's something like pirating the internal security of the tablet. I would have to say it is a whole lot better to get a used Samsung tablet and replace the Amazon tablet.

  Answered 1 year ago by MWHITEHEAD318Verified Purchase

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Q: QuestionCan you stream Netflix on this device?

Asked 1 year ago by David59.

• A:Answer I did and mine worked perfectly

  Answered 1 year ago by ScottR

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Q: QuestionWhat all comes in box do it come with cover and screen protector like it do if ordered directly from Amazon

Asked 1 year ago by Openingbox.

• A:Answer Only the tablet and charger. no cover no screen protector.

  Answered 1 year ago by ScottRVerified Purchase

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Q: QuestionUsing Kindle Fire can Libby be downloaded for audio books from library so I can read text and listen to book at same time?

Asked 1 year ago by Anonymous.

• A:Answer Hello and thank you for asking this question! Fire tablets are totally compatible with the Libby app as long as they are from 2020 on. Once you download the app from the Amazon Appstore and sign in, you should be able to listen to audiobooks while multitasking. I hope this answers your question and that you have a wonderful day.

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you use YouTube TV on this tablet?

Asked 1 year ago by Gary.

• A:Answer Hello Gary. Thank you for your question. Using the built-in Silk Browser on our tablet, you can sign-in to your YouTube TV account on their website and you will be able to watch. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I install the Hulu app on fire HD10?

Asked 1 year ago by Pepito.

• A:Answer Hello Pepito, yes you can download Hulu on the Amazon Fire HD10. This is one of the main streaming apps I use when I travel. You can download movies and TV shows from Hulu to watch when you are offline on a plane. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionDoes this Amazon Fire-HD .come with a charger?

Asked 1 year ago by Mamalovesher2sons.

This question was asked about the related product: Amazon - Fire HD 10 - 10.1" Tablet (2023 Release) - 32GB with Wi-Fi - Ocean

• A:Answer Yes it comes with a charger

  Answered 1 year ago by AmyO

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Q: QuestionCan someone tell me if the Wyze (security camera) app is in the app store on this device please?

Asked 1 year ago by Anonymous.

• A:Answer Good Morning, Thanks for reaching out. Unfortunately at this time the Wyze App is not available in the Amazon App store. You can access the App through the the IOS and Android platforms. (Apple App store and Google Play) I hope this helps, Have a great day.

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionMy spouse has has the first stages of dementia she loves to make puzzles and play games will this be a good tablet

Asked 2 years ago by Babs.

• A:Answer I think it would be a great choice as long as the games aren’t the kind that need fast processors. Puzzles and simple games are great on the Fire, and it streams video well.

  Answered 2 years ago by AarothanVerified Purchase

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Q: QuestionLooking for a recommendation for an inexpensive portable tablet in 10 inch range with zoom feature to view pictures taken from my regular and trail camera off full size memory cards. Thank YOU.

Asked 2 years ago by boots.

• A:Answer Hi boots! The Fire HD 10 features a Micro SD card slot and is compatible with Micro SD cards up to 1 TB, so if your trail cams use Micro SD you should be good to go. I have also been able to use a variety of USB-C accessories with mine, so a USB-C SD Card reader might work if they're not Micro SD cards. I hope that helps, have a great rest of your day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionI have a fireTV. Can this tablet mirror to that?

Asked 2 years ago by Fantastic.

• A:Answer Yes

  Answered 1 year ago by AngieRVerified Purchase

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Q: QuestionI purchased a new Amazon tablet 10 I need to upload everything from my old Amazon tablet How do I do this???

Asked 2 years ago by Sam.

• A:Answer Go into the app store and it should allow you to transfer the apps over to the new with all of the progress from your old tablet since the app is on the cloud and not totally stored on the old tablet. Your pics and personal files can be transferred like you would from your smartphone via usb or Bluetooth which is slower but still works. Also you could use a micro sd putting all the files on the card and then use the card in your new tablet.

  Answered 2 years ago by Hemi253Verified Purchase

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Q: QuestionCan Google Search app be downloaded on this device?

Asked 2 years ago by Snowbird.

• A:Answer Yes

  Answered 1 year ago by AngieRVerified Purchase

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