Questions & Answers

Q: QuestionDoes it come with a keyboard?

Asked 3 years ago by Annie.

• A:Answer Does NOT come with a separate keyboard.

  Answered 3 years ago by SpeifVerified Purchase

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Q: QuestionWhy does it say my charging port is wet when I connect a hdmi cable?

Asked 3 years ago by Tweetbird82.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hey Tweetbird82! Here are some troubleshooting steps you can follow to help fix the issues. 1. Make sure that your environment isn't too hot or too cold (tablets are sensitive to extreme temperatures). 2. Disconnect your device from charging equipment, such as the power adapter and cable. If you're using a wireless charging dock or mat, remove the tablet. 3. Press and hold the power button for 40 seconds or until your device restarts. 4. Reconnect your device to charge; plug in the cable to the power adapter and your device then plug the adapter into an outlet. The LED on most wireless chargers is solid white when charging. If your tablet still isn't charging, you may be eligible for a warranty replacement. I hope that helps! Have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionCan you download ABCMouse on this tablet?

Asked 3 years ago by DaunnyJD.

• A:Answer Hello DaunnyJD, you want to know if you are able to download ABCMouse to your Amazon Fire HD 8 10th Generation- 8" Tablet. You are able to download ABCMouse to your Amazon Fire HD 8 10th Generation- 8" Tablet from the Amazon Appstore. How this has answered your question. Have an amazing day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionCan it be use for sqaure?

Asked 3 years ago by Anonymous.

• A:Answer Hello! The Square app is not available in the Amazon App Store yet, so it is not accessible with the Fire HD 8 at this time. Thanks for your question, have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionI'm looking to buy a case or protector for this tablet and apparently, there is a difference between the "2018 model" and the "2020 model". What I want to know is, which model is this one, the Amazon - Fire HD 8 10th generation etc?

Asked 3 years ago by Loveli.

• A:Answer My screen measures 5 1/4 by 8. I suggest measuring your screen and then looking for a case with those dimensions. On eBay they call it an "8".

  Answered 3 years ago by moharmonyVerified Purchase

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Q: QuestionCan I download Guitar Tabs the app?

Asked 3 years ago by WVUOrca.

• A:Answer Awesome product and price. Great picture and very easy to use.

  Answered 3 years ago by KaraokekingVerified Purchase

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Q: QuestionAm I able to download google duo?

Asked 3 years ago by Byrdie.

This question was asked about the related product: Amazon - Fire HD 8 Plus 10th Generation - 8" - Tablet - 32GB - Slate

• A:Answer Yes

  Answered 3 years ago by NicoleHill

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Q: Questioncan I do telehealth app.with this?

Asked 3 years ago by Angie.

• A:Answer If you’re asking can you make video calls with this tablet, the answer is yes. You can do through Alexa using the Communications tools or an app like Skype. Since this isn’t an Apple product, you can’t use the FaceTime app. If you need more help on this, you can Google how to do it or watch a YouTube video with step-by-step instructions.

  Answered 3 years ago by Jiller26Verified Purchase

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Q: Questionive already asked whether its possible to download youtube videos onto this tablet memory. amazon customer service answered my question and said youtube subcription is needed to download directly onto the tablet system. can u say how much subcription is??

Asked 3 years ago by heime2003.

This question was asked about the related product: Amazon - Fire HD 8 Plus 10th Generation - 8" - Tablet - 32GB - Slate

• A:Answer $0

  Answered 3 years ago by NicoleHill

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Q: QuestionI have an old Fire HD 6th generation. The battery is going. If I purchase a new current (10th gen), can I transfer all my stuff already loaded to the new device which is on sale now. Are they the same size. Anything special I need to know?

Asked 3 years ago by Jess.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer If your things are backed up you should be able to. I had my Kindle on my phone. When I got the fire and signed into Kindle it has my library, the book I was reading with it book marked. I can look at my Google storage from the fire. The store apps i have transferred the information over. It was seamless for me as if transferring from one laptop to another

  Answered 3 years ago by GrandmaVerified Purchase

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Q: Questioncan i download videos from youtube. i like to watching them while im jogging. i need to buy additional memory, too?

Asked 3 years ago by heime2003.

This question was asked about the related product: Amazon - Fire HD 8 Plus 10th Generation - 8" - Tablet - 32GB - Slate

• A:Answer Hi heime2003! Youtube offers a download option with their subscription. The Fire HD 8 does have 32GB built in, with expandable storage options via Micros SD up to 512GB. Hoe this helps, enjoy your day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionHow is this for reading in the sun?

Asked 3 years ago by Anonymous.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hello, you want to know how the Amazon- Fire HD 8 10th Generation- 8"- Tablet 32GB will fair in the sun for reading. The screen on the Amazon- Fire HD 8 10th Generation- 8"- Tablet 32GB is made of high gloss glass which will give you some difficulties when reading, however if you are able to purchase a matte finished screen protector which will have help you better see your screen in the sun. Hope this has answered our question. Have an amazing day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this tablet have a built in microphone? For video conferences. If not, what brands do? Only a few a year, but still. Thank You, ME

Asked 3 years ago by ME.

• A:Answer Hello, the Amazon Fire HD 8 has a built in microphone and front and rear facing cameras that are perfect for video calls. I've used Zoom on mine for the past year. Have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionIs the Libby app available on this Kindle?

Asked 3 years ago by Sonja.

This question was asked about the related product: Amazon - Fire HD 8 Plus 10th Generation - 8" - Tablet - 32GB - Slate

• A:Answer no, I was trying to download it and it is not available in the Appstore but there are other options that could still help you

  Answered 3 years ago by CasperoneVerified Purchase

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Q: Questionwhat app can I use to download books for free?

Asked 3 years ago by Fireball.

• A:Answer Hi Fireball! There are several apps available via the Amazon App Store that allow for books to be downloaded to your device. One such app, Overdrive, allows for you to download books for free from your local library as long as you have a membership. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. You can also use the Kindle App. Here is how you can access and download your books on your device: 1. Navigate to the Home page of your tablet. 2. Select Books or open the Kindle app, then select Library. 3. To see all your previously purchased items, select All from your tablet's library. 4. Select the cover of the item you'd like to retrieve to download it again. Kindle Store purchases are saved to the Cloud. Download them anytime from your Amazon account library. Have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionIs this GPS capable? Need GPS for my home care job.

Asked 3 years ago by Barb.

• A:Answer I downloaded Google maps and it works fine

  Answered 3 years ago by Casperone

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Q: QuestionI am considering purchasing this for listening to audio saved to a sandisk flash drive. Will this device work?

Asked 3 years ago by KWILL.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - Twilight Blue

• A:Answer Hello, KWILL! You should be able to access the files as long as they are MP3, AAC (.m4a), MIDI, PCM/WAVE, OGG, WAV files. There is no USB port in the device, so you would need an adapter to connect the two. You may also need to download a file reader from the app store to allow the device to view the files. I hope this helps. Have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionCan one type into a web page form?

Asked 3 years ago by RickR.

• A:Answer Hi RickR, You can use the Silk Browser on your Fire HD8 10th Generation Tablet to search for different websites. To do this you can search for the Silk Browser on the home page of your tablet, or ask Alexa to open the Silk Browser. Hope that helps!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionHow do you turn off the advertisements

Asked 3 years ago by Anild.

This question was asked about the related product: Amazon - Fire HD 8 10th Generation - 8" - Tablet - 32GB - White

• A:Answer Hello Anild! To remove special offers from your Fire Tablet, follow these steps: 1. Go to Manage Your Content and Devices. 2. Select Devices, and then select your device. 3. Under Special Offers, click Remove offers. A pop-up window then displays the price to remove special offers. Select End Offers and Pay the Fee to proceed. Thanks so much for your question and I hope you have a great day!

  Answered 3 years ago by Amazon Devices Customer Support

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