“When I connect my firestick to the tv I can only get a screen with FireStick on it. My remote does not work. Can anyone help me”

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• In regards to the Amazon Fire Stick: I had to add new batteries to my remote before it would work. I had the firestick for a couple weeks when it stopped "working". I went thru a few different scenarios before replacing the batteries and haven't had a problem since.

  Answered by Charza 7 years ago

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• You can download the remote on your cellphone an control your device.

  Answered by Kimmy1 7 years ago

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• keep holding the home button for 10 sec and get close to the firestick

  Answered by slimval55 7 years ago

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• Make sure your batteries are in the right way. If not, take it back and get a new one.

  Answered by Lieren 7 years ago

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