“Why can I no longer download free books from my local library with Libby? I have an older kindle paper white”
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Hello and thank you for your question. In response to your issue, I have included some troubleshooting tips try on your Kindle. - Make sure that your mobile device or computer is connected to the internet. - Ensure that Whispersync is on. - Confirm that your purchase has successfully completed and that there are no issues with your payment method by checking Your Orders. - Deliver the book to your preferred device using Manage Your Content and Devices. - Make sure that your app is registered to the correct Amazon account. If you have multiple accounts, your book may have been purchased from a different account. - The book may not be available for Kindle. You can check by tapping the book jacket, then scrolling to the "Read With" section and looking for "Kindle." - You may have already downloaded the book in a different format in Libby or on your library's OverDrive website. If you download another format (like EPUB), you can't send the book to Kindle from Libby unless you borrow it again. If these steps do not help, I would suggest reaching out to Libbys customer support. Hope this helps! Have a great day!
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