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  • QuestionI have never had a Kindle before, therefore I've never had kindle unlimited. When setting it up, does it still offer kindle unlimited free for 3 months? Would prefer to purchase from Best Buy, especially if it does offer KU free trial.

    Asked by anonymous.

    • Answer Hi anonymous, Great news! As a first-time Kindle owner who has never had Kindle Unlimited before, you would indeed qualify as a new Kindle Unlimited customer — which means you should be eligible for a free trial offer when setting up your new Kindle Paperwhite. A few important things to keep in mind: Trial offers can vary: Amazon periodically offers 3-month free trials of Kindle Unlimited to new subscribers, but the specific offer available at any given time may differ (sometimes it's 1 month, sometimes 3 months). The offer is typically presented during device setup or in the Kindle store. Purchasing from Best Buy: Buying from Best Buy should not affect your eligibility for a Kindle Unlimited free trial, as the trial is tied to your Amazon account — not where you purchased the device. As long as you've never had a Kindle Unlimited subscription before, you should qualify. How to confirm: The best way to verify the current trial offer is to check Amazon's Kindle Unlimited page before purchasing — it will show you exactly what's available for new subscribers right now. Best Buy purchase: Going with Best Buy is a perfectly solid choice, and you'll still register the device to your Amazon account and access all the same offers. We hope you love your first Kindle experience — it's a wonderful device to start your e-reading journey with! 📚 Happy reading!

      Answered by Amazon Devices Customer Support

  • QuestionIf I buy this kindle from Best Buy, can I still get kindle unlimited access for three months as I will get when buy from Amazon?

    Asked by Saiful.

    • Answer Yes

      Answered by EmilyE

  • QuestionCan you adjust the size of the text to make it larger, for people that need larger text /

    Asked by Gary.

    • Answer Yes you can. When in your book, use 2 fingers on the screen just like you would zoom in and zoom out on a picture on a cell phone.

      Answered by EmilyG

  • QuestionCan I read books from iBook's on kindle?

    Asked by Anonymous.

    • Answer Hello and thank you for asking this question. Kindles do not have access to iBooks, however if you have files of Ebooks that you own on your Mac they can be transferred to the Kindle via a USB cable. I hope this answers your question and that you have a great day.

      Answered by Amazon Devices Customer Support

  • QuestionIs there any way to remove the ad supported screensaver?

    Asked by Nate.

    • Answer Hi Nate! Yes you most certainly can! You can pay a one time $20 fee on your Amazon account. Hope that helps!

      Answered by Amazon Devices Customer Support

  • QuestionIs it possible to turn off the WiFi?

    Asked by JimC.

    • Answer Hello, JimC! Yes, it is entirely possible to turn off the Wi-Fi on the Amazon Kindle Paperwhite (2024), and it is actually a very common practice among Kindle users. To turn it off, you simply need to enable Airplane Mode, which cuts off the device's wireless radios. How to do it: -Turn on your Kindle and unlock the screen. -Swipe down from the very top of the screen to open the Quick Actions drop-down menu. Tap the icon shaped like an airplane. When Airplane Mode is toggled "On", the Wi-Fi icon will disappear and be replaced by a small airplane silhouette, indicating your Wi-Fi is successfully shut off. I hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionDoes this particular kindle use E ink for less blue light?

    Asked by Letty.

    • Answer Hi Letty, Yes — the Amazon Kindle Paperwhite (2024 model) uses an E Ink display, which is easy on the eyes and doesn’t emit bright blue light like tablets or phones do. You can also adjust the warm light to make the screen even softer at night. Hope this helps!

      Answered by Amazon Devices Customer Support

  • QuestionWhat about the advertising?

    Asked by Inesello.

    • Answer I do not find the ads to be obtrusive, they're only on the lock screen. They can be a little embarassing if you're getting recommendations for smutty trash like I am (because that's what I read), but if you have a cover its a non-issue.

      Answered by ChelseaT

  • QuestionCan books on my present kindle be transferred onto a new kindle?

    Asked by ozzie816.

    • Answer Yes! If it’s under the same account in general it should transfer over!

      Answered by Kayla

  • QuestionCan I read my Barnes & Noble library books on a Kindle?

    Asked by Bobbie.

    • Answer Hi Bobbie! Kindle e-readers are designed to work with Amazon's ecosystem and primarily support books purchased from Amazon in specific formats. However, it is possible to convert Nook books to a compatible format, making them available for download on your Kindle Paperwhite device. I hope this helps. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionHi ! Will there be a fee to download books? How will it be possible to download books?

    Asked by Zamzam.

    • Answer You can use Libby from your local library for free but you have to do it on your smartphone then click read with kindle Or you can go to the kindle store from the device and pay between $3-$5 per book for non-audio format

      Answered by DAVIDM

  • QuestionCan I download Audible books?

    Asked by Terry.

    • Answer Hi Terry! Yes, you can download Audible audio books on a Kindle Paperwhite. Follow these steps to do so; - Open the Audible app and sign in - Select Library - Select All Titles - Choose the title to download - After downloading, you can listen offline Hope this helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionCan I read Russian books on this Kindle?

    Asked by Oksana.

    • Answer Hello Oksana! Yes, you can change the language on your Kindle Paperwhite. You can do this by going to your device's settings and selecting the language you want to use. How to change the language on your Kindle Paperwhite Tap the Menu button in the upper right corner Select Settings Select Device Options Select Language and Dictionaries Select the language you want to use Tap OK or Next Your Kindle will restart in the new language I hope this information helps, have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionI purchased a paperwhite and have actually swapped out three times due to none connecting/staying connected to my Amazon account. It connects to wifi and then when I go through the registration process it doesn't set up. Amazon is no help.Any suggestions?

    Asked by j4ua.

    • Answer Hello J4ua, you are having issues with your Amazon Kindle Paperwhite (16GB) not staying connected to your Amazon account after the registration process. The Amazon Kindle Paperwhite (16GB) connects to Wi-Fi 2.4 GHz, it is possible that your Wi-Fi router at home might have both the Wi-Fi 2.4 GHz and 5.0 GHz enabled. The Amazon Kindle Paperwhite might connect to your Wi-Fi 5.0 GHz which will cause it to continually disconnect, you can verify your network in the settings of your router (can be different for all router brands). Hope this addresses your concern. Have an amazing day!

      Answered by Amazon Devices Customer Support

  • QuestionIs this one refurbished?

    Asked by Saba.

    • Answer Hello, Saba. No, this is a brand new unit. I hope this helps. Have a great day!

      Answered by Amazon Devices Customer Support

  • QuestionI lost my kindle. I had several books loaded on it. Is it possible to transfer those books from the cloud to my new kindle?

    Asked by Anonymous.

    • Answer Hello Black! Kindle content belongs to your account so register your new Kindle to the same amazon.com account that your content is on. The compatible content will be in the cloud/archive sections of the new Kindle. Tap on an item to download it. I hope this answers your question. Have a great day!

      Answered by Amazon Devices Customer Support

  • Questionwhat is 1x fee for no ad

    Asked by nanna.

  • QuestionIs this ad free

    Asked by Sherri.

    • Answer No but the signature edition is

      Answered by KARSENC

  • QuestionCan I also listen instead of read

    Asked by Judy.

    • Answer Yes! The Kindle Paperwhite supports Audible audiobooks via Bluetooth.

      Answered by Amazon Devices Customer Support

  • QuestionDoes this Kindle have speakers?

    Asked by Buying.

    • Answer Bluetooth audio; connect your air pods :)

      Answered by WHITNEY