Questions & Answers

Q: QuestionDoes this have lock screen ad removal is this a 11th generation kindle?

Asked 1 year ago by lori.

• A:Answer Hello lori, Thank you for your question. The Kindle paperwhite is the 12th generation. Yes, you can remove ads from the lock screen of a Kindle Paperwhite by making a one-time payment to unsubscribe from the service, here are the steps to do that once you've purchased your kindle paperwhite: From your Amazon account, -Go to Manage Your Devices -Select Devices and then your Kindle -Under Special Offers, click Remove offers -In the pop-up window, select End Offers and Pay the Fee Hope this helps have a nice day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I download library books

Asked 1 year ago by Ron1.

• A:Answer Hello Ron1 and thank you for your question! Yes, eligible library books are available in the United States through a digital service called OverDrive. You would have to confirm whether your library branch participates and offers Kindle books. If your local library branch participates: -Get a library card and a PIN from your local library. -Go to the website of your local public library and search for "Kindle books" or "eBooks." -At checkout, sign in to your Amazon account and select the device to which you want to send the book. -Connect your device to Wi-Fi and download the title from the Archived Items or Cloud. Some titles may require USB transfer from your computer to your supported device. Hope this helps! Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan I access the Internet and browse like I do on my phone

Asked 4 months ago by Anonymous.

• A:Answer No. You can buy books while connected to internet, but it does not function like a tablet.

  Answered 4 months ago by Becky

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Q: QuestionCan you write on the kindle

Asked 9 months ago by Teresa.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Raspberry

• A:Answer Hi Teresa! You can't write on the Kindle Paperwhite with a pen or stylus in the same way you would on a Kindle Scribe, but you can highlight text and add text-based notes, which are then saved and accessible within the book or through a dedicated notes section. I hope this answers your question!

  Answered 9 months ago by Amazon Devices Customer Support

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Q: QuestionCan I download any apps or something on it except books?

Asked 1 year ago by Artem111.

• A:Answer Hi Jade, the Kindle Paperwhite allows you to download books, PDFs, and other compatible documents for reading. It’s designed primarily as an e-reader, so you won’t be able to download apps like you would on a tablet. I hope this helps, have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionWill Best Buy help me to set up the Kindle and provide some basic instruction?

Asked 1 year ago by AL11242022.

• A:Answer Nobody offered this service

  Answered 1 year ago by FIREVerified Purchase

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Q: QuestionCan I get the 3 months kindle unlimited subscription free like offered on Amazon when I purchase from Bestbuy?

Asked 1 year ago by BamBam.

• A:Answer Hello BamBam, Yes, you can get a free 3-month trail of Kindle Unlimited when you purchase a new or certified refurbished Kindle. Hopefully this answers your question. Have a great day!

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you adjust the font?

Asked 1 year ago by Sanman.

• A:Answer "Hello Sanman! Yes, you can change the font size on your Kindle. To change the font size, follow these steps: 1. Open a book on your Kindle. 2. Tap the center of the screen to bring up the reading toolbar. 3. Select the Aa icon. 4. Choose the text size appropriate for your reading comfort level. Have a great day! "

  Answered 1 year ago by Amazon Devices Customer Support

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Q: QuestionCan you use other e book apps on this besides Kindle? I.e. audible?

Asked 1 year ago by John.

• A:Answer Buy it from somewhere else, do yourself a favor.

  Answered 1 year ago by HomeofficeMNVerified Purchase

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Q: QuestionWhat accessories come with the Kindle Paperwhite an what additional accessories, membership etc, do i need to buy

Asked 1 year ago by RickyB1113.

• A:Answer This unit DOES NOT include the power brick the previous answer mentioned. It only includes the Kindle reader and the USB "C" power cable. You will need your own "power brick" to plug the cable in to an outlet.

  Answered 1 year ago by Anonymous

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Q: QuestionDoes this new Kindle allow for immersion reading? Where if you download a KU book with the audiobook, will it will highlight the ebook and listen to the audio at the same time while it highlights the text? Amazon rep says yes but I can’t tell.

Asked 1 year ago by JellyJubilee.

This question was asked about the related product: Amazon - Kindle Paperwhite (16 GB) - 2024 - Raspberry

• A:Answer As far as I know, it does not. I just purchased a new paperwhite and I can only listen or read at any given time on the device. It's very frustrating, because the assistive reader generates a robotic voice that highlights the text as it reads, but this feature does not work with a purchased, professional reader. It will not even play the audio at all, from the same device as reading.

  Answered 1 month ago by Kindlepwreader

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