“just bought the Pro4 camera package. The cameras will not sync to the app. They communicated with the QR code chime but the system times out after not connecting to the camera in the next stages”
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I’m also having connection issues, worked fine and got through set up but then randomly disconnects. During set up, I had to do a hard reset by holding the sync button until 3 orange lights flash (this may solve your issue). Now I’ve tried more hard resets and taking out battery and it will work fine for 10 min and then go offline. I have good internet connection throughout the house and all my other devices (including a google nest camera) work fine and have never had issues like this. Will likely be returning tomorrow as I have seen others with similar issues. Very disappointing.
Sorry, there was a problem. Please try again later.I can't get my Peo 4 cameras to sync. It chimes but then times out
Sorry, there was a problem. Please try again later.Arlo Support Team can further assist you with getting your Arlo Pro 4 camera setup. Please contact support team at https://www.arlo.com/en-us/support/contact.aspx. ^RM
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