Questions & Answers

Q: QuestionWhat fps can I get on overwatch 1080p pro settings?

Asked 4 years ago by Knowa.

• A:Answer Thank you for reaching out to us Knowa. This PC should be able to run Overwatch as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 4 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI purchased this PC for my daughter as a birthday gift after I read reviews that it streams and records well but it says the graphic card GT 1030 doesn't meet the hardware requirements. How or what apps do you use to screen record gameplay?

Asked 4 years ago by Raidefam.

• A:Answer I can only answer the second question, for recording, I recommended using OBS studio, definitely watch a tutorial on how to guide around the application.

  Answered 4 years ago by Flipper

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Q: Questionwhat is the exact model of the ram because i wanna get the same one so i can get 16 gb of ram

Asked 4 years ago by Gio.

• A:Answer Thank you for reaching out to us Gio. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 4 years ago by CyberPowerPC Brand Expert

  
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Q: Questionwhat pc case is it

Asked 4 years ago by josh.

• A:Answer Thank you for reaching out to us Josh. The case included with this system is an OEM case from CyberPowerPC. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 4 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionSo I’m looking to buy a 500gb ssd and how will I know what to get that will fit in this pc

Asked 4 years ago by Trevon.

• A:Answer Thank you for reaching out to us Trevon. You should be able to add additional SATA SSD to this system. However, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 4 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWhat voltage is the included power cord?

Asked 5 years ago by Harley.

• A:Answer Thank you for reaching out to us Harley. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionSome reviews say this computer randomly just stops working sometimes right after the return period. If this happens would I just be stuck with it and lost my money?

Asked 5 years ago by Bdizzle.

• A:Answer Thank you for reaching out to us. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionWould this pc work on a game with these requirements OS: Windows 7/8/ 10 (64bit) Processor: Intel Core i5 Memory: 4 GB RAM Graphics Card: AMD Radeon R9 380X – Nvidia GTX 1050 ti 4G DirectX: Version 12 Storage: 10 GB available space Sound Card: Any

Asked 5 years ago by Peepaw.

• A:Answer Thank you for reaching out to us. This PC should be able to run the game in question as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionAfter all the windows updates we downloaded fortnite and warzone. I should add that we have upgraded this pc to 16gb. Running warzone on low/med we are getting no more than 30fps, fortnite on epic is 30fps. Is this a defective unit? Doesn't seem right

Asked 5 years ago by Talkntribe.

• A:Answer Maybe, but I don’t think so. It would definitely be beneficial for you to download all the drivers and work with it a little but. But, try running it on low or medium and you’ll get much better results. You could also try performance mode. Hope this helps.

  Answered 5 years ago by ShaneG

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Q: Questioncan bridge a 2.0 to a 3.0 on a 10 year old gaming computer

Asked 5 years ago by butterfly.

Q: QuestionWhat is the power supply of this PC?

Asked 5 years ago by josh.

• A:Answer Thank you for reaching out to us Josh. This system should include a 600 watt power supply. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI bought this PC a while ago and it keeps crashing all the time. The picture below is what happens. Has anyone else reported this issue to you?

Asked 5 years ago by PenGwen38.

• A:Answer Thank you for reaching out to us PenGwen38. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIs the power supply Connector Type 6_plus_2_pin_pci_e

Asked 5 years ago by Anonymous.

• A:Answer Thank you for reaching out to us. The manufacturer, model, and specifications of the components included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes this pc support HDR?

Asked 5 years ago by Eje04.

• A:Answer Thank you for reaching out to us Eje04. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionDoes windows come pre installed?

Asked 5 years ago by chris.

• A:Answer Thank you for reaching out to us Chris. This system should come with Windows preinstalled and ready to go. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionIf I buy this pc and get a warranty, then add in extra ram by myself, will the warranty expire?

Asked 5 years ago by marcos.

• A:Answer Thank you for reaching out to us Marcos. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionHow much FPS can this computer run for Minecraft?

Asked 5 years ago by FuriousGXX.

• A:Answer Thank you for reaching out to us FuriousGXX. This PC should be able to run Minecraft as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: Questionim tryna get the amd radeon graphics when i right click, what do i do to get it and what do i select and stuff to get it with this pc because i dont see the processors and graphics

Asked 5 years ago by Brandon.

• A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 [email protected] Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support

  Answered 5 years ago by CyberPowerPC Brand Expert

  
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Q: QuestionI'm looking into getting this pc but i wanna know if i could run siege,cod,valorent,gta and other popular games and could i run duel monitors on it?

Asked 5 years ago by AngelReyes1234.

• A:Answer You can run double monitors on this I’m not sure about the other stuff though!

  Answered 5 years ago by JKMommy1015Verified Purchase

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