Questions & Answers
- Model:
- GMA5000BST
- |
- SKU:
- 6430866
Q: QuestionDoes anyone know if the game Planet Zoo runs well on this with the graphics turned up?
Asked by Jayne.
- A:Answer Thank you for reaching out to us. This PC should be able to run Planet Zoo as it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionI purchased this pc for my son however the 2 black wireless antenna that look like paddles on the back are now broken looking to replace them but not sure where to find them. I need the same size and something compatible with the pc
Asked by eloutlaw.
- A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionWhat is a good headset or mouse I could get that work for this pc? The headset I have does not work
Asked by Alex.
- A:Answer for headset I'd say get a wireless, the wire is the one that normally breaks. I got a "corsair RGB elite wireless" for 100$, you can do something cheaper, but expect for worse audio and mic. for the mouse if the wire gets in the way get a wireless, Logitech is a good mouse brand for me. if you game then I'd say a "Lightspeed wireless" if not then get a Bluetooth. i hope this helped.
I would recommend:
Answered by AUser
Q: Questionwhat motherboard is inside i wanna know if it would support my 1660 super gpu
Asked by Twrls.
- A:Answer Thank you for reaching out to us. Unfortunately the manufacturer, form factor, specifications, and number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert

Q: Questioncan i water cool this pc
Asked by dakotah.
- A:Answer Thank you for reaching out to us. You should be able to add a water cooler in this pc, however, it is always recommended that you check for compatibility before making your purchase on new hardware. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support
Answered by CyberPowerPC Brand Expert

Q: Questiondoes this allow for the use of two monitors? if so what kind of cord would it need?
Asked by shann.
- A:Answer Thank you for reaching out. It allows for two monitors you may need to use a Display Port cable to get the second monitor to work Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Answered by CyberPowerPC Brand Expert

Q: QuestionAlso I have been getting a lot of FPS stutters for fortnite out of the blue it started 2 days ago. What’s weird it was working just fine a week ago anyone know what the problem is?
Asked by Suhaan.
- A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Answered by CyberPowerPC Brand Expert

Q: QuestionHow do you open the side panel for upgrading
Asked by Suhaan.
- A:Answer Thank you for reaching out to us. The components included with this system are upgradeable, however, it is always recommended that you check for compatibility before making your purchase on new hardware. Tech support: (888)937-5582 -CyberpowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionHi we are having trouble with the wifi. Everything is connected and it says full bars but still running slow or not working . Are we missing something ?
Asked by Peish.
- A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionCan this run Roblox Phantom Forces at 60-200 frames and if you want a FPS unlocker I can give a link here: https://github.com/axstin/rbxfpsunlocker/files/5203772/rbxfpsunlocker-x64.zip
Asked by ZenMasterZX.
- A:Answer i like playing phantom forces and i have this pc and all i can say is yes it does run good pfs i get 60 to 100
Answered by great
Q: QuestionIs this PC NVMe compatible? I want to use the "Samsung 980 Pro 1TB PCIe NVMe Gen4 Internal Gaming SSD M.2" with this computer. Thanks in advance!
Asked by Anonymous.
- A:Answer mine came with an m.2 ultra spot where you could install an nvme.
Answered by bill
Q: Questionmy rgb lights dont turn on any advice how to fix it
Asked by drxwV2.
- A:Answer Thank you for reaching out. For further assistance on this matter, please contact our tech support team at your earliest convenience; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert

Q: Questionwhat motherboard is used for the pc? i have one and trying to upgrade??
Asked by Keshawn.
- A:Answer Thank you for reaching out to us. Unfortunately the manufacturer, form factor, specifications, and number of M.2 slots available on the motherboards included with this system may vary depending on what was currently available at the time the PC was built. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionCan I play games on it using an xbox controller?
Asked by Anonymous.
- A:Answer Thank you for reaching out to us! Yes you can use a xbox controller on the pc make sure to download the drivers from Microsoft to do so. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST
Answered by CyberPowerPC Brand Expert

Q: Questioncan i use Corsair Vengeance DDR4 3200MHz
Asked by mrmonkey.
- A:Answer Thank you for reaching out to us. The best way to purchase more RAM for the PC would be to look up the serial number on the side of the RAM online and purchase the exact same stick. It is always recommended that you have matching sticks of RAM inside your PC to avoid incompatibility issues.
Answered by CyberPowerPC Brand Expert

Q: QuestionHi, I am looking to purchase this PC. Although, it is currently out of stock. Is there any information on when it might restock?
Asked by Sockdolager12.
- A:Answer Thank you for reaching out to us. We recommend getting in contact with Best Buy directly for further assistance on this matter.
Answered by CyberPowerPC Brand Expert

Q: QuestionCan I put this PC on the Floor?
Asked by OmarB13.
- A:Answer Thank you for reaching out to us! Yes you can put the pc on the floor but its not recommended to do so since it can get dusty pretty quick. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberpowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionBought this in March 2021 and last night it completely shut down and wont restart, any advice would be great...
Asked by NotHappy.
- A:Answer Thank you for reaching out to us. Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionCan it run apex legends at a decent FPS
Asked by Jazz35.
- A:Answer Thank you for reaching out to us. This PC should be able to run APEX Legendsas it does meet the minimum system requirements. However, the amount of FPS you receive in-game will vary depending on the resolution and refresh rate of your display, in-game graphics settings, as well as your network connection. It is always recommended that you check the system requirements of the game you would like to play before making your purchase. If you have any further questions or concerns then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help. Tech support: (888)937-5582 -CyberpowerPC Support
Answered by CyberPowerPC Brand Expert

Q: QuestionDoes the Wifi work?
Asked by Jason.
- A:Answer Thank you for reaching out. The pc should come with wifi just make sure to hook up the wifi antennas to connect online.If you still have any issues Please feel free to contact our tech support team at your earliest convenience for further assistance on this matter, we're always happy to help. Tech Support: (855) 888-2039 techteam@cyberpowerpc.com Discord.gg/cyberpowerpc Hours of Operation: Monday - Friday: 8:30AM - 6:00PM PST Saturday: 9:30AM - 3:00PM PST -CyberPowerPC Support
Answered by CyberPowerPC Brand Expert




























