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Which of the trays are you using? the ADF? or the standard scanner?
Sorry, there was a problem. Please try again later.I don't know how you are trying to scan. But if the copier works, then the printer and scanner hardware are working. If you can print a document then the computer is connected to the printer. Assuming those work, I would try using the epson scan program installed from the installation CD. If that works, then the program you are using may not be set up correctly.
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