Questions & Answers

Q: QuestionDoes this Frame support Video as well? AND IF SO.... Will the Slide show scroll through images and then "Auto Play" the Video within the Picture Slide show? (if that makes sense)

Asked 6 years ago by CuriousGeorge.

• A:Answer No video support, only JPEG files.

  Answered 6 years ago by fultronics

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Q: QuestionHow many pictures can this accommodate

Asked 6 years ago by Brad.

• A:Answer The frame's picture count is only limited by the size of the memory stick or card being used at the time.

  Answered 6 years ago by CommunityAnswer

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Q: Questiondoes this frame play videos as well?

Asked 6 years ago by danni.

• A:Answer No, the instructions say it will only play JPEG (photo) files. Specifically, "File formats | Standard JPEG (images up to 10,000 x 6,000 in resolution supported)"

  Answered 6 years ago by fultronics

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Q: QuestionDoes this have auto-rotate for pictures taken in portrait orientation?

Asked 6 years ago by jimestone.

• A:Answer Yes it does but, the photo will be small if you have the frame in the "landscape" orientation. So if you would like for the photos that you have displayed in the "portrait" orientation and fill the screen, you'll need to get a separate digital frame.

  Answered 6 years ago by JoshuaVerified Purchase

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Q: QuestionIt will Support Universal voltage (like india)

Asked 6 years ago by Naresh.

• A:Answer Yes. It supports. Have purchased 2 of them for India.

  Answered 6 years ago by RajeshVerified Purchase

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Q: QuestionThe frame says that there are no files found on the SD card. It recognizes that the card is in but not the files. The files are Jpeg, and I cannot figure out how to work around this. Help!

Asked 6 years ago by John.

• A:Answer Your files might be too big, you can try and format the images to the size recommend in your manual.

  Answered 6 years ago by MoonshineVerified Purchase

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Q: QuestionAre these battery operated frames?

Asked 6 years ago by Marty.

• A:Answer This comes with a power adapter to plug into standard outlet.

  Answered 6 years ago by JuiceboxVerified Purchase

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Q: Questiondoes this product also play video if you add a home made video file?

Asked 6 years ago by paulL.

• A:Answer No, it doesn't unfortunately...

  Answered 6 years ago by JoshuaVerified Purchase

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Q: Questionis this a chargable battery operated photo frame?

Asked 6 years ago by tony.

• A:Answer No, this unit only works with the power adapter.

  Answered 6 years ago by VideoGuyVerified Purchase

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Q: QuestionAre digital frames all wall mountable?

Asked 6 years ago by Caroline.

• A:Answer no, they can do either

  Answered 6 years ago by NancyDVerified Purchase

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Q: QuestionCan this be used with a Android phone and also an Apple phone

Asked 7 years ago by Rene.

• A:Answer You put the photos on a memory card using a computer you donr need a phone.

  Answered 7 years ago by JackVerified Purchase

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Q: QuestionCan I email pics to show on the frame

Asked 7 years ago by Anonymous.

• A:Answer This frame will only display photos from a memory card. There is no internet connection.

  Answered 6 years ago by VideoGuyVerified Purchase

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Q: QuestionDoes this device automatically display my pictures upon powering it up?

Asked 7 years ago by Goose.

• A:Answer Yes it does; my daughter loves it

  Answered 7 years ago by MaryLVerified Purchase

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Q: QuestionDoes it have to be changing all the time like plugged in? And if it doesn't how long does it last

Asked 7 years ago by Rose.

• A:Answer This frame must be plugged into operate. It does not operate on a battery.

  Answered 6 years ago by VideoGuyVerified Purchase

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Q: QuestionInsigna model NS-DPF10WW-17 digital photo frame after 1 year of partial use the brightness of the photos and images have faded what can be done to fix this issue? Is there a bulb replacement ?

Asked 7 years ago by WhyTheLongFace99.

Q: QuestionUpto how many pictures can you save in it

Asked 7 years ago by Sam.

• A:Answer You can’t save any pictures in this model because doesn’t have internal memory

  Answered 7 years ago by geresqVerified Purchase

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Q: QuestionCan I upload my photos directly from my iPhone 7? Thank you

Asked 7 years ago by Suerita.

• A:Answer No, this model requires a memory card or USB stick.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionCan I receive photos

Asked 7 years ago by Anonymous.

• A:Answer No, this frame has no wifi or hardwired connections. You can only display photos from memory cards you insert into the frame.

  Answered 6 years ago by VideoGuyVerified Purchase

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Q: Questioncan I connect my iphone with the UBS cord to transfer photo on to it like that

Asked 7 years ago by omar.

• A:Answer No. The USB is for thumb drives only.

  Answered 6 years ago by KeptorVerified Purchase

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