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The sound bar only pairs with the subwoofer. The sound bar must be connected to the TV with the enclosed wires.
Sorry, there was a problem. Please try again later.Hi! In this case, I would recommend you to contact us on the link below, so that we can check what is happening with your unit. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us
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