“I just submitted question direct to Insignia customer support -- please advise on how I may get a replacement glass shelf (regular one, not the one over the crisper). Frig only 2 years old, used for only 4 months by college student, FRUSTRATED! THX”
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Try going to a window glass shop. Give them the dimensions. They should be able to cut you a piece for $6-10, I would assume.
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