“My mop has only been used twice. The battery is charged and inserted. When I pass the clean button the light comes on and. Makes the little noises but unit does not move. What is happening ?”
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I'm so sorry to hear there are issues with your Braava! Please know iRobot will help. You can contact our Boston-based customer support group at 877-855-8593 or via email or live chat at irobot.com. All issues are best diagnosed when you're with your robot in its environment. Thank you for reaching out.
Sorry, there was a problem. Please try again later.I had the same issue but I noticed that when you press the button once you wake up the machine and then you have to press it again to start it up.
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