“I purchased a JCD543 to accommodate 3 monitors using my Acer laptop. I cannot plug the connector from the docking station into the laptop as the laptop does not have a port that accepts the connector. Is there an adaptor?”
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Unfortunately the JCD543 USB-C Triple Display Docking Station requires that the laptop has a USB-C with DisplayPort Alternate Mode, using an adapter will not work with the docking station. I recommend reaching out to our customer support team for assistance with finding a suitable docking station for your computer. You can contact our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
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