Questions & Answers
- Model:
- JBLTP-BLK-OB
- |
- SKU:
- 6543071
Highly rated by customers for: Max Speed, Ease of use, Ride Quality
$459.99Your price for this item is $459.99
Comp. Value: $599.99
The comparable value price is $599.99
Page Showing 21-40 of 42 questions
Q: QuestionWhere is the battery? Is it removeable?
Asked by MCM78LC.
- A:Answer Hi there! The Bolt Pro's battery is inside of the frame (incased within the teardrop shaped part of the bike located under the seat). The battery is not removable on the Bolt Pro. We hope this helps. Thanks for reaching out to Jetson!
Answered by Jetson Bike
Q: QuestionIs the bike able to get wet? Would I be fine to ride it in the rain? My biggest concern about electric bikes/scooters is weather.
Asked by TyLaD.
- A:Answer Hi there! Though the frame of our Bolt Pro E-bike is water resistant, the electrical components on the bike are not, so we highly recommend not riding in rain or moisture, as this will likely lead to damage of the electrical components of your bike, which is not covered under our warranty policy. We hope this helps. Thanks for your interest in Jetson!
Answered by Jetson Bike
Q: Questioncan i change the breaks on it and the discs
Asked by Anonymous.
- A:Answer Hi there, great question! You can change your disc brake calipers on your Bolt Pro. If you have any questions regarding this, feel free to reach out to us at [email protected]. We're happy to help!
Answered by Jetson Bike
Q: QuestionWhere/ how to carry a lock for the bike.
Asked by Anonymous.
- A:Answer Hi there! Many of our customers have reported success in using a U-shaped lock for their Bolt Pro E-bikes. Please keep in mind that Jetson cannot guarantee the compatibility of any third-party parts, as they are not Jetson-tested and approved, however, you may find this link helpful in your search: https://www.google.com/search?sca_esv=cbde20439333e335&q=u-shaped+electric+bike+lock&tbm=shop&source=lnms&ved=1t:200715&ictx=111&biw=1440&bih=700&dpr=2. If you need any further assistance, please reach out to us directly at [email protected]!
Answered by Jetson Bike
Q: QuestionSince the battery does not come out, the bike is no longer usable when the battery has reached its life limit?
Asked by Chris.
- A:Answer Hi Chris! Great question! If your Bolt Pro's battery is no longer functioning as it should, and you're still within our warranty window, you may qualify for a full unit replacement! Otherwise, if you're no longer in warranty, you can reach out to us directly at [email protected] so that we can review our out of warranty battery options!
Answered by Jetson Bike
Q: Questionmy bike battery won't charge what are my options?
Asked by Don.
- A:Answer Oh no, Don! We're terribly sorry to hear that your Bolt Pro's battery is no longer charging, and we want to help! Please contact us at [email protected] so that we can review our options!
Answered by Jetson Bike
Q: QuestionI'm 5'3" 150lbs will I be ok on it?
Asked by Bella777.
- A:Answer yes, I'm 6 ft 3 and 250 pounds and it takes off just fine stops good this little thing is a blast
Answered by Anonymous
Q: QuestionCan I buy second battery
Asked by Anonymous.
- A:Answer Hi there, great question! The Bolt Pro does not have a removable battery, so opening up your Jetson will void your warranty (if you still have one). If you're interested in an e-bike that you can purchase multiple batteries for, we would recommend our Haze mode, seen here: https://ridejetson.com/products/haze-folding-electric-bike-remanufactured?_pos=2&_psq=haze&_ss=e&_v=1.0. Hope this helps and happy riding!
Answered by Jetson Bike
Q: Questionis there an indicator light that comes on when u plug in the battery charger?
Asked by Twise93.
- A:Answer Hi there! Great question! When you plug the charger into your Bolt Pro E-bike, there will be an indicator light on the charger itself that should be red when you first plug it in, but after the bike is fully charged, the indicator light on the charger will turn green to indicate a full charge. We recommend unplugging your charger from both your Bolt Pro and your wall outlet once you see the green light on the charger indicating a full charge. You can see more about this on pages 33 and 34 of the product manual here: https://cdn.shopify.com/s/files/1/2530/6734/files/BOLT-PRO_MANUAL-web_1_-1702577256283.pdf. We hope this helps. Thanks for reaching out to Jetson!
Answered by Jetson Bike
Q: Questionhow to install a rear tire of jetson electric bike
Asked by Anonymous.
- A:Answer Read instructions
Answered by Lamorcirie81
Q: QuestionAre the charger and battery UL tested and approved? I'm concerned about fire.
Asked by pjdel.
- A:Answer Yes
Answered by JohnR
Q: QuestionAt the lowest shortest setting how high is the seat from the ground ?
Asked by Colin.
- A:Answer Hi Colin, great question! The minimum seat height is 26.3". Hope this helps and happy riding!
Answered by Jetson Bike
Q: Questioni have the same jetson bike without pedal. is there any option from Jetson to do the exchange program for pedal bike?
Asked by veera.
- A:Answer I have contacted the same number. they are saying we donot exchange with some extra cost. waste of time to call the number
Answered by veera
Q: QuestionWhat kind of incline hill can it handle at max weight of 265?
Asked by Andy.
- A:Answer Very good
Answered by TonyFleet
Q: QuestionDoes the battery come out
Asked by Sallie.
- A:Answer No battery does not come out.
Answered by Kahanaoi55
Q: QuestionAre there returns?
Asked by Santi.
- A:Answer Hi Santi, here is all the information you'll need to know regarding returns: https://ridejetson.com/pages/return-exchange-policy?_pos=1&_sid=b6364317e&_ss=r. Hope this helps!
Answered by Jetson Bike
Page 2, Showing 21-40 of 42 questions
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