“Is it normal for the left ear piece to just turn off when it wants to, because thats been happening all day to me.”

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• I’ve used the icon’s about 8hrs a day switching from left to right and I’ve never experience either one shutting off with out reason such as they were out of battery

  Answered by Manuelg15 6 years ago

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• Call the company and let them know they will either help you fix it or send new ones.

  Answered by Shay2020 6 years ago

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• No, that's not normal. Just make sure that they are both charged up. If they are, try resetting them and if not resolved, contact Jlabs.

  Answered by Rlpz 6 years ago

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