“They keep falling out of my ears. Is there another rubber band thing I can buy to make them fit tighter?”
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There should have been a rubber band that went around the base. I used this and it worked great.
Sorry, there was a problem. Please try again later.Hey Mabel SO sorry to hear of the fitment issue. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at support@jlabaudio.com so that we may offer you a few solutions. If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Sorry, there was a problem. Please try again later.Well hopefully I can answer your question the only thing I may suggest is replacing the front rubber by going in the store and seeing if there's a thicker one that you can buy to replace the peace but maybe also see if you're sticking them tight enough into your ear sometimes at first they may seem that way because you're new to the rubber might be a little bit slick maybe try to move them juggle them around a little bit as you're sticking them into your ear and they should hold in place at least in my case that's what I do and I haven't had a problems with them hopefully this can resolve your problem
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