“When I pair my headphones, they work for about two minutes then randomly say "Good bye". When I can only get one earbud to work it stays on much longer. I am not sure why I am having this issue.”

Asked by Lena 5 years ago

1-2 of 2 Answers

Sounds like they’re both are not charged. Make sure the right is in the right charging pod. And make sure the pod is charged also. The pod charges the buds.
Answered by Gonzo 5 years ago
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Hey Lena, So sorry to hear of the issues with the buds, our sincerest of apologies for the troubles. We do cover all of our bluetooth products with a 2 year warranty. When you get a sec, please reach out to us either via phone Customer Support VIP Help Line: 1-405-445-7219 or email us at [email protected] So that we may get you into a new unit under warranty. If you have any questions or concerns, please do not hesitate to reach out. We want to help you #FINDYOURGO.
Answered by JLab Audio Team 5 years ago
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