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May need plastic bolts removed. They held the long screws in place. Happened to us and I'd sworn that LG was wrong but the techs were right. LG repairmen took them out and waLa!!! 6 mos of that noise and shaking.....fixed that simply. Kudos.
Sorry, there was a problem. Please try again later.Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane
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