“I just installed my washer. And it has been about 25 mins and the water has not been drained once. What should I do?”

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• It depends on the settings. I often use heavy duty with extra rinse & the entire cycle takes almost 2 hours. Initially it checks the weight of the load & that takes a little time. Watch your settings &time intervals on the top. It's probably doing what it's supposed to do.

  Answered by Poodog 5 years ago

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• Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

  Answered by LG Digital Customer Care 5 years ago

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