Questions & Answers
- Model:
- 65UT7000PUA
- |
- SKU:
- 6593578
Q: QuestionWhat type of screw is needed to attach the tv brackets to this tv? I purchased a tv mount and it did not come with any screws that actually fit. I’ve attached the screws that came with the tv mount I bought. Please advise
Asked by C.
- A:Answer Hi there! Thank you for reaching out about your LG 65UT7000PUA TV. We understand how important it is to get the right screws for a secure mount. This TV uses the VESA Wall Mount Standard of 300mm x 300mm, and the screws you’ll need are typically M6 screws, around 12-14mm in length. These screws are designed to fit the mounting holes on the back of the TV. If the screws that came with your TV mount don't fit, we recommend checking with the mount manufacturer for the correct size or visiting a local hardware store for M6 screws with the proper length. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 For further assistance, feel free to reach out to us on social media @LGUSSupport. We’re happy to help! —Renzo
Answered by LG Digital Customer Care

Q: Questiondoes lg class ut70series streem free channels
Asked by pops.
- A:Answer Hi there! Thank you for your question. The LG 65UT7000PUA 4K UHD Smart TV offers a wide range of streaming options through its webOS platform, which includes services like Netflix, Max, Disney+, YouTube, Prime Video, ESPN+, Apple TV+, and Sling TV. However, it does not specifically offer a feature for free over-the-air channels directly through the TV’s interface. If you're looking to stream free channels, you may consider adding an external antenna to take advantage of the ATSC tuner that supports free digital broadcast channels. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you'd like further assistance or need help with setting this up, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to guide you through the process. We appreciate your time and look forward to assisting you! —Renzo
Answered by LG Digital Customer Care

Q: Questiondoes this tv play a move from a 3d player
Asked by shirl.
- A:Answer Hi there, Shirl. Thank you for your question about the LG 65UT7000PUA TV. We understand you're wondering if this model can play a movie from a 3D player. The LG 65UT7000PUA does not support 3D viewing. This model is equipped with standard LED technology and focuses on providing excellent 4K HDR picture quality, but it does not have the hardware or software necessary to display 3D content. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you need assistance with streaming options or setting up your TV for the best viewing experience, feel free to reach out to us on social media at @LGUSSupport. We're happy to assist! —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this TV's stand adjust or will the TV accommodate a different kind of stand. The stand it comes with is too wide to fit on the table I use?
Asked by stand.
- A:Answer Hi there! Thank you for your question about the LG 65" UT7000PUA TV and its stand. We understand that the stand that comes with the TV may be too wide for your current table. The stand included with this model does not have an adjustable width, and its width is fixed at 45.5 inches. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you’re looking for a different stand that fits your space better, you can explore third-party TV stands that are compatible with the VESA mounting system (specifically 300 x 300mm for this model). Another option is to consider wall mounting the TV, which can free up space and allow for a more customized setup. Please let us know if you'd like assistance with finding the right stand or mounting options. You can reach out to us via private message on Social Media @LGUSSupport, and we’ll be happy to assist further! We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow much internal memory does it have?
Asked by Techladybug.
- A:Answer The LG 65UT7000PUA does not specify the exact amount of internal memory in the provided specs. Typically, smart TVs like this model use internal memory primarily for system functions, apps, and storing temporary data (such as cached files). However, exact figures for memory and storage are not always disclosed by manufacturers for this type of device unless explicitly stated. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you're looking for more details regarding memory or storage, you might want to check the user manual or contact LG support directly for specific information.
Answered by LG Digital Customer Care

Q: QuestionDoes this tv have a voice remote
Asked by Conniedord.
- A:Answer Hi there, thank you for reaching out with your question. We understand you're looking for information about the remote for the 65UT7000PUA. The 65UT7000PUA does not come with a voice remote, as it features a standard remote control. While it does not have built-in voice assistant functionality, you can still enjoy a seamless viewing experience with the standard remote. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you have any other questions or need assistance with setup, please send us a private message on Social Media @LGUSSupport. We’re happy to help you further. We appreciate your inquiry and are here to assist you! —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this product come with a manufacturer's warranty? And how long is the warranty?
Asked by Jonn.
- A:Answer Hello I bought a tv back in April I’m not liking the quality of it. I wanted to see if I could exchange it
Answered by Anonymous
Q: QuestionCan this TV be flipped vertical and used as a display in "portrait mode"?
Asked by CB.
- A:Answer Hi there. The LG 65UT7000PUA 4K UHD Smart TV is designed primarily for horizontal (landscape) orientation and does not support being flipped vertically (portrait mode). Doing so could affect the TV’s performance, including panel alignment and heat dissipation. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you're looking for a display suitable for portrait orientation, we recommend checking out commercial digital signage models designed for such flexibility. For more assistance, please reach out to us directly on social media @LGUSSupport, and we’ll be happy to help. —Renzo
Answered by LG Digital Customer Care

Q: QuestionCan this TV be mounted on the wall?
Asked by Anonymous.
- A:Answer Yes it’s that standard system VESA or something.
Answered by RobertH
Q: QuestionHello! Does this tv feature thinQ AI technology? Thanks!
Asked by LukeP.
- A:Answer Yes
Answered by Evie
Q: Questionis there a split screen capability to watch two (or more) things at once?
Asked by Abby.
- A:Answer Yes
Answered by Evie
Q: QuestionWill this work outside U.S where they use 220kva?
Asked by voltage.
- A:Answer Hi there! Thank you for your question about the 65UT7000PUA TV. This model is designed for use in the U.S. and operates at 120V, 60Hz. If you're considering using it in a region where the standard is 220V, you would need a proper voltage converter to ensure safe operation. However, keep in mind that the TV may also require adjustments or compatibility checks for regional broadcasting standards. You may access this link related to your concern and go to Page 8 for more information: https://www.lg.com/us/support/product/lg-65UT7000PUA.AUS. If you have any further questions or need assistance, feel free to reach out to us on social media @LGUSSupport. We're here to help! —Avril
Answered by LG Digital Customer Care

Q: QuestionIs delivery free
Asked by Anonymous.
- A:Answer No, delivery was not free for me. I inquired via chat about it and he ( the guy I was chatting with) said he was going to wave it for me and then we got disconnected from the chat for some odd reason. He had my phone number, but never bothered to call me, so, nope , I never got the delivery fee waived! Glad they ask for your phone number in case you get disconnected so they can call you back! NOT!!
Answered by Fourpawslover
Q: QuestionI am looking to purchase a new TV what is included if I have Best Buy do the set up and what is the cost
Asked by Kath.
- A:Answer Hi there, Kath. Thank you for your interest in the LG 65UT7000PUA TV at Best Buy. We understand how exciting it is to purchase a new TV! The current price is $399.99, which is a great savings of $200 off the original price of $599.99. If you choose to have Best Buy handle the setup, it includes the following services: Delivery of the TV to your home. Unboxing and installation of the TV on a stand or wall mount (if you've purchased one). Connecting the TV to your existing devices (like cable boxes or gaming consoles). Initial setup of the TV's software and configurations. A brief demonstration of the TV’s features and functions to help you get started. Appliance Delivery, Installation & Repair Services - https://www.bestbuy.com/site/services/appliance-services/pcmcat255100050002.c?id=pcmcat255100050002 If you have any further questions or need assistance, please feel free to reach out to us on social media at @LGUSSupport. We're here to help! —Renzo
Answered by LG Digital Customer Care

Q: QuestionIs there an optical audio output on this TV?
Asked by Charlie.
- A:Answer The picture of the back panel includes an optical output for audio.
Answered by TimG
Q: QuestionDo I need an HDMI cable for my TV or does it come with it?
Asked by AllexaF.
- A:Answer HDMI cables are always recommended to have on hand. It depends on how many devices you want to hook up if you need a cable
Answered by DoreenM
Q: QuestionHow wide is the measurement between the table stands for the TV?
Asked by Nothanger.
- A:Answer Hello there! We understand your situation and appreciate you reaching out about your LG 65” Class UT70 Series (Model 65UT7000PUA). For this model, the distance between the two table‑top stand legs is 45.5". Since the stands are fixed (not adjustable), please ensure your furniture surface is at least that wide to accommodate the TV securely. Troubleshooting tip: Before placing your TV, verify that the tabletop is level and can support the TV’s weight (50 lbs). We also recommend placing protective pads under each stand foot to prevent any scratching or sliding. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 Please send us a private message on social media @LGUSSupport and our team will be more than happy to assist you further. We appreciate your patience! —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow do you make the 65” Class UT70 compatible with WOW Orchestra?
Asked by Charli.
- A:Answer Hello there, Charli. We understand your situation and thank you for reaching out with your question. The LG 65” Class UT70 Series LED 4K UHD Smart webOS TV (Model 65UT7000PUA) at this time does not support the WOW Orchestra feature. As a helpful step, please ensure your TV’s firmware is up to date by navigating to Settings > All Settings > General > About This TV > Check for Updates, in case future compatibility is introduced. We’d love to explore other audio solutions that can elevate your experience—such as pairing your UT70 with an LG Sound Bar via HDMI eARC or Bluetooth for a richer soundstage. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 Please send us a private message on social media @LGUSSupport and our team will be more than happy to assist you further. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionWhat size mount?
Asked by Anonymous.
- A:Answer Hi there! Thank you for sharing your question with us. We understand your situation with mounting your 65UT7000PUA WebOS TV and are happy to help. Your TV uses a VESA 300 × 300 mm mounting pattern—just line up the four mounting holes on the back of the TV with the 300 mm spacing on your wall‑mount bracket. Troubleshooting step: Before you begin, verify that your wall mount is rated for at least 50 lbs (your TV’s weight without the stand is 49.8 lbs) and that the mounting screws are compatible with the 300 × 300 mm pattern. Use a level to ensure the mount is perfectly horizontal, and secure it into studs or solid anchors to support the load safely. https://www.bestbuy.com/site/lg-65-class-ut70-series-led-4k-uhd-smart-webos-tv-2024/6593578.p?skuId=6593578 If you need further guidance or installation tips, please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you. We appreciate your patience and look forward to helping you get your TV mounted perfectly. —Renzo
Answered by LG Digital Customer Care

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