Questions & Answers

Q: QuestionIIN THE COURSE OF MY MAIL ADVISING THAT MY RENEWAL WAS APPROACHING I SAW THAT I COULD GET A FAMILY OR AT LEAST ADD ONE MORE TO MY SUBSCRIPTION I BELIEVE FOR $129.00 TOTAL. IF SO WHERE DO I SIGN UP FOR THIS CHANGE?

Asked 4 months ago by BobB.

Q: QuestionI bought a new computer with Windows 11, and it is asking for my product key number with for Office 365. Where do I find that?

Asked 5 months ago by BeverleyC.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

• A:Answer in bill

  Answered 5 months ago by LuanN

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Q: QuestionSallyinOK asked this question 1 month ago, and I haven't seen an answer yet. I bought Microsoft 365 at $69.00. This year the renewal was $99. Why? I don't see any added benefits. I would appreciate an answer to this question and I'm sure Sally would too.

Asked 5 months ago by Gabby12.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

• A:Answer you have pay one time for one divice

  Answered 5 months ago by LuanN

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Q: QuestionDoes it come with a virus protection?

Asked 5 months ago by Justwondering.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes

  Answered 5 months ago by ChinomsoOVerified Purchase

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Q: QuestionI purchased the Microsoft 365 for my new apple MacBook Air. However, the software does not appear on my computer screen. What should I do?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer na

  Answered 5 months ago by KimberlySVerified Purchase

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Q: QuestionMy Office 365 digital subscription is being sent via text message to my phone rather than an email to my new laptop. It says I will receive an email but I have not.

Asked 5 months ago by Denise.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Contact Customer services

  Answered 5 months ago by LuanN

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Q: QuestionI would like to upgrade to a Microsoft family plan. How do i do this?

Asked 5 months ago by EricA.

• A:Answer Contact Customer services

  Answered 5 months ago by LuanN

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Q: QuestionCan I use it on my iPad

Asked 5 months ago by Miller.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer No

  Answered 5 months ago by LuanN

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Q: Questionhow to redeem free software

Asked 5 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Contact Customer services

  Answered 5 months ago by LuanN

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Q: Questionneed to reinstall 365. How do I do it?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer By Email when verify

  Answered 5 months ago by LuanN

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Q: QuestionI purchased a new subscription with my new laptop, but now realize that I already have one and don’t need it. I didn’t activate it, but how do I get a refund.

Asked 6 months ago by Q345.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer See if it can extend on to yours. I had the same issue.

  Answered 5 months ago by DianeWVerified Purchase

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Q: QuestionWill copilot+PC work without microsoft 365

Asked 6 months ago by Anonymous.

• A:Answer No

  Answered 5 months ago by LuanN

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Q: QuestionI have a subscription to MS 365. Will I be able to transfer that subscription to a new computer?

Asked 6 months ago by Grammy.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer No

  Answered 5 months ago by LuanN

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Q: QuestionWhy do you need this? For word and excel aren't they free for online use already? The only difference is you can edit documents that reside on your computer?

Asked 6 months ago by Charlie.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Unfortunately, if you purchase a new computer, it is no longer free. It's a complete ripoff but that's the way it is.

  Answered 6 months ago by AnonymousVerified Purchase

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Q: QuestionDoes this include Teams?

Asked 6 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer No

  Answered 6 months ago by BruceHVerified Purchase

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Q: Questiondoes this include microsoft teams?

Asked 6 months ago by unv0524.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes

  Answered 5 months ago by LuanN

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Q: QuestionHow many usb ports and can the Onbjoard memory can it be expanded to? Thank you!!!

Asked 6 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer U need to buy a separate piece for usb

  Answered 6 months ago by LeaRVerified Purchase

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Q: QuestionWhy no MS Access

Asked 6 months ago by Tipley.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: Questionhow do i access the 1TB of cloud storage in android version

Asked 6 months ago by Carmela.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Buy clouds

  Answered 5 months ago by LuanN

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