Questions & Answers

Q: QuestionIf I all ready have a Microsoft 365 subscription, can I just transfer it to the new computer?

Asked 8 months ago by Tom.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer The one I have I can use it on up to 5 computers. If you have the one that is listed, you can sign up on multiple systems.

  Answered 8 months ago by AnonymousVerified Purchase

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Q: QuestionHow do I disable auto renew.

Asked 9 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer I click on RENEW then on next screen, I click on NO. Yes, I have to do this with every return to keyboard. If you can disable permanently, let us know, please

  Answered 6 months ago by DixieH

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Q: QuestionOnce I purchase Microsoft 365 will I have access to PDF?

Asked 9 months ago by Sweetbaby58.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Word can save as pdf, but is not always a good reader of pdf. You'll want to download Adobe Acrobat for that.

  Answered 4 months ago by KathyBVerified Purchase

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Q: QuestionWhere is the product key located

Asked 9 months ago by Lovesherhubby.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer Check on your receipt

  Answered 9 months ago by JamesS

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Q: Questionhow can i cancel this microsoft membership . i do not use it on this computer that I bought

Asked 9 months ago by e.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer I have no idea how to cancel the MS 365 subscription. I use it on this computer.

  Answered 9 months ago by OwneriPadVerified Purchase

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Q: Questionhow do I enter my digital key of 365 into the system

Asked 9 months ago by Red.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionI have never purchased Microsoft products for my previous apple computers, Is it required?

Asked 10 months ago by dummy.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionHow easy was it to migrate files from a few year-old Dell with Windows 10 to this new one?

Asked 10 months ago by Cyberray.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Not yet tried, but connection port is less

  Answered 10 months ago by Mask

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Q: QuestionWhat is the difference in this versus just purchasing Microsoft Office Home edition ?

Asked 10 months ago by Mark.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer if gives you more flexibility and the best thing si the updates

  Answered 10 months ago by ChrisCruz

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Q: QuestionI have an active subscription and now have a new computer. Can my subscription be transferred to the new computer?

Asked 11 months ago by ron.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer depends on your subscription but more than likely you can.

  Answered 10 months ago by JosephGVerified Purchase

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Q: QuestionIf I did not activate Microsoft 365 Personal can it be returned?

Asked 11 months ago by Laurie.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes

  Answered 10 months ago by JovannaDVerified Purchase

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Q: QuestionDoes it work w dell laptops

Asked 11 months ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes

  Answered 11 months ago by GinoVVerified Purchase

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Q: QuestionIf I purchased a MicroSoft Office subscription through Best Buy with automatic annual renewal, does this mean that MicroSoft 365 will not be contacting me directly and that any questions I have should be directed to Best Buy? Susan

Asked 11 months ago by editor.

• A:Answer No. You can always contact Microsoft

  Answered 11 months ago by GinoV

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Q: QuestionI ONLY USE EXCEL AND WORD I DONT WANT THE REST. IS THERE A WAY TO JUST GET THOSE?

Asked 11 months ago by DEBGO.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer from your App Store, you just can download what you only need.

  Answered 11 months ago by ValleVerified Purchase

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Q: QuestionIs this transferable to a new computer? I just paid my annual subscription and want to buy a new computer. Can I use it on the new one for the remainder of the term?

Asked 1 year ago by Kat.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer I believe you could. It is personal edition. One user and up to five simultaneous devices.

  Answered 10 months ago by RubenDP

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Q: QuestionIs this returnable if I don't activate it? If so, does the extended holiday return period apply?

Asked 1 year ago by Knin.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer No they will not return “any software”. That’s what they told me today.

  Answered 11 months ago by CatherineC

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Q: QuestionIf I purchase this can I use it on my PC and Mac or do I need a separate one for my MacBook?

Asked 1 year ago by Crystal.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer You can use it on your Mac

  Answered 9 months ago by PavanT

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Q: QuestionIs this compatible to work with MacBook?

Asked 1 year ago by Pineappleturnover68.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionHow i cancel the subscription from Argentina?

Asked 1 year ago by Hector.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]