Questions & Answers

Q: Questioncan i pay for an upgrade from microsoft 365 personal to family? In other words, I would like to pay a differential and switch to family, as opposed to buying a brand new family subscription and retaining my personal subscription

Asked 6 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer No you have to pay for the update

  Answered 6 months ago by Davicas

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Q: QuestionI need my receipt sent to me every year with the auto-renew. How can I find this? Can I get it automatically sent to my email every year?

Asked 7 months ago by HMJ.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes they will send it to you via email

  Answered 6 months ago by Davicas

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Q: QuestionHow long do oyu have to activate it after you purchase it? Is there a deadline by which it has to be activated?

Asked 7 months ago by Knin.

• A:Answer Is not a day line

  Answered 6 months ago by Davicas

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Q: QuestionIs online support included for computer problems?

Asked 7 months ago by Nana.

• A:Answer Yes

  Answered 6 months ago by Davicas

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Q: QuestionIs this product compatible with macOS Monterey 12.7.6?

Asked 7 months ago by Bob.

• A:Answer NA

  Answered 7 months ago by AliceTVerified Purchase

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Q: QuestionI have not redeemed or activated this software. Why am I being charge for an annual renewal

Asked 7 months ago by TMobileHotspot.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer They will charge you only if you activate it

  Answered 6 months ago by Davicas

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Q: QuestionCan I upgrade my subscription to a Family plan?

Asked 7 months ago by Sharon.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionWill this allow me to register it using my work email or does it have to be my personal email?

Asked 7 months ago by SS.

• A:Answer You need to create a new email

  Answered 6 months ago by Davicas

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Q: QuestionHow do I add my individual Office 365 Personal to a second laptop?

Asked 8 months ago by Newby.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer You have to use the key they have provided to you simple

  Answered 6 months ago by Davicas

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Q: QuestionWHERE DO I FIND MY PRODUCT KEY SO THAT I CAN INSTALL ON ANOTHER ONE OF MY COMPUTERS?

Asked 8 months ago by DEBBY.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer It should be in your email that you chose to use to receive it to.

  Answered 8 months ago by ChristinaO

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Q: QuestionHow to upgrade to family plan

Asked 8 months ago by jhhh.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionWILL THIS VERSION HARM MY CURRENT EXCEL FILES

Asked 8 months ago by BRO.

• A:Answer No it will not cause any harm to old excel files.

  Answered 8 months ago by WesleyVVerified Purchase

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Q: QuestionRegarding the MS365, will it automatically update on my computer, or do I need to upload the update?

Asked 8 months ago by LadyPurple.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer A automatically updated

  Answered 6 months ago by Davicas

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Q: Questioncan I continue to use office 2010, that I own?

Asked 8 months ago by jdstone.

• A:Answer Yes

  Answered 8 months ago by CarolVerified Purchase

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Q: QuestionHow do I turn off Auto Renew?

Asked 8 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer Go to the website and cancel it

  Answered 6 months ago by Davicas

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Q: QuestionHow to cancel the automatic renewal on Microsoft 365

Asked 8 months ago by Combs.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer You should be able to go into Microsoft account and look at subscriptions. Take it off auto pay. That is what i did.

  Answered 2 months ago by LindaL

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Q: Questioncan I change this to a work subscription

Asked 9 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionIf I have personal Microsoft 365 and I want to upgrade to family microsoft 365 when its time to renew does my account stay the same and just add the family program? I dont want to lose all my saved products and storage and have to start over.

Asked 9 months ago by Karen.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer I'm not sure of the answer, but you could always save your stuff on your actual computer drive, and then it wouldn't matter if it changed your One Drive storage.

  Answered 9 months ago by KathyB

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Q: QuestionCan not use key code to activate my pc

Asked 9 months ago by Anonymous.

This question was asked about the related product: Microsoft - Office 365 Personal (1 Person) (12-Month Subscription-Auto Renew) - Windows

• A:Answer not I use key code

  Answered 9 months ago by RosaR

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