Questions & Answers

Q: QuestionI was looking for something to use for online college, would this be a good laptop for that?

Asked 5 years ago by Faith.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes, I think so. It may be a little large for toting around campus. It is great for studying, producing work. It comes with free trials of Dropbox and Office 365. Personlly, I don't like the layout of the screen, but it is what it is. All in all, a best buy.

  Answered 5 years ago by LoneWolf

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Q: QuestionHow many devices can 365 Personal be used on - both my ASUS laptop and on my MAC? What year is this edition?

Asked 5 years ago by Buddy.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer You can install it on all your devices. However, for each installation after the first, you don't use the product key, instead, you log into Office.com with the Microsoft account you redeemed Office 365 Home to, on the new device. Then click install Office.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questioncan I use one subscription to office 365 personal for multiple computers? e.g. I have a computer in Chicago and one in Pittsburgh, can i use one subscription on both computers or do I have to buy two subscriptions?

Asked 6 years ago by mcnertny.

• A:Answer You can use Office 365 Personal an multiple devices just not at the same time.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionWhat format is this. I don’t have a CD drive

Asked 6 years ago by Anonymous.

• A:Answer BestBuy sent a link to down load. No CD drive required.

  Answered 6 years ago by EarshotVerified Purchase

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Q: QuestionDoes 365 Office Personal come with MS Access?

Asked 7 years ago by Chuti.

• A:Answer I purchased this and yes, it does come with Access. They are the 2016 versions.

  Answered 7 years ago by TressVerified Purchase

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Q: QuestionWill this work for an iPad Pro?

Asked 8 years ago by JennyH.

• A:Answer Yes, Microsoft works with Apple products and should work just fine with the iPad Pro as well.

  Answered 8 years ago by BrevelesVerified Purchase

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Q: QuestionIs Microsoft365 returnable?

Asked 3 years ago by Anais.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer No, it is not returnable. I purchased it and then realized I already had a subscription I could have used on my new iPad but saw on the emailed receipt and in the app that it wasn’t returnable l.

  Answered 3 years ago by Soundlov3rVerified Purchase

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Q: QuestionI would like to get just WORD as I only want to be able to write letters, meeting notes, etc. I need cheap as funds are not plentiful. How can I get just WORD?

Asked 4 years ago by Stumblebum.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer I don't recommend the MS office free (unlicensed), when you open it, nothing is available. MS moves you to another program to make it work, some editing tools missing (or hiding like another commenter mentioned.) Also had a hard time finding docs I had saved. Many went into their MS Cloud, some didn't went to my Library. Need to watch the URL. Never asked me where to save. Leading (Line spacing hard to use, doesn't give you a page View. Did you buy the Google Docs for word? Did it work well? I too only need Word. What's wrong with MS why don't they break it up and sell it independently? To hard to fix problems, more support personnel? Might try Google Docs since all my docs are on Google Cloud.

  Answered 3 years ago by 1usersprograms

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Q: QuestionCan I add this on to my existing subscription?

Asked 4 years ago by DV01.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes. When you pay early to the same Microsoft 365 plan that you already have, the additional time is added to your existing subscription. For example, if you have two months left on your current subscription to Microsoft 365 Family and you pay for a one year subscription (12 months), your subscription will run for 14 more months. Best, Tom Microsoft Office Team

  Answered 4 years ago by MicrosoftOutreachTeam

  
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Q: Questionwhat does 'one user' mean ?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer It means that it will only be tied to one Microsoft Account. That one account will have 1TB of OneDrive cloud storage as well as the rest of the Office 365 perks like being able to be installed on multiple devices.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes this include Word, Powerpoint, Excel, Access, Outlook, Illustrator

Asked 5 years ago by Nikki.

• A:Answer It comes with Word, Excel, PowerPoint, OneNote, Outlook, Publisher, and Access.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIf I buy another laptop in the near future, and I have the subscription on another laptop. Will the subscription transfer to the new laptop will I have to subscribe to another plan and disable the old plan?

Asked 6 years ago by Gil.

• A:Answer The subscription should transfer as along as it is still active and have not expired. You may have to contact tech support to help you register the new laptop. Activation codes and serial numbers may be required.

  Answered 6 years ago by TopCatVerified Purchase

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Q: QuestionCostco offers this product for $59;BUT SAYS MULTIPLE DEVICES (ALTHOUGH STILL ONE PERSON) DOES: 1) THIS PRODUCT WORK FOR MULTIPLE DEVICES/ONE PERSON? WILL BEST BUY HONOR COSTCO'S PRICE? thanks, db

Asked 6 years ago by fish.

• A:Answer Office 365 Personal is meant for use by one person on up to five devices. So you can use your subscription on three computers, a tablet, and a phone if you so desire.

  Answered 6 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI need to have word/excel/and PowerPoint on my hp laptop I am purchasing so my husband can access work if he needs. Which software to I need to buy? I’m very confused.... I know it doesn’t come on my HP laptop

Asked 7 years ago by Nee.

• A:Answer I recently purchased an HP laptop and also bought Office 365 which provides you with word, excel, etc. if you buy the Office 365 and have a problem downloading it, DO NOT call the number that comes up on your screen. They tried to scan me!

  Answered 7 years ago by 1234Verified Purchase

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Q: QuestionI PURCHASED WINDOW 10 UPGRADE BUT CANNOT GET IT LOADED ON MY COMPUTER

Asked 7 years ago by MILLI.

• A:Answer Make sure you have your correct product. There is a difference between HOME and PERSONAL. If you used Home and changed it into personal you might want to delete the old version first. Also make sure you still provide the correct email address. Any changes will make it hard to install any Microsoft updates or products. Do not call a third party (INDIA) help center, they insist to control your computer and if not agreed on their virus scanner offer, they will put a Trojan virus on your PC. Email or contact the USA Microsoft departments during the opening times. You can always go to Best Buy and let (for a small fee) the Geek Squad install it for you. Better prevent than cure. Not knowing any specifics, I am sorry I cant do more than only advice you and direct you into the right direction. Best Buy Costumer

  Answered 7 years ago by LudovicusVerified Purchase

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Q: QuestionSo, if we rent this Office 365 and pay the 1 year subscription price, what’s the chance of the price increasing next year and the next year....and so on ?

Asked 7 years ago by LoJump.

• A:Answer IN speaking with the bestbuy associate it’s my understanding that Microsoft is responsible for setting the price of the office 365 but that an increase in price has not been noted and will not unless the program under goes some additional changes

  Answered 7 years ago by AmberVerified Purchase

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Q: Questionwhat does it cost to renew each year?

Asked 8 years ago by vick.

• A:Answer Too much!! I prefer to buy the product outright as in the past, but that is not longer an option in the US.

  Answered 7 years ago by KeillyVerified Purchase

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Q: QuestionAt this time, is the cost for renewal the full price? What is that price?

Asked 8 years ago by Dave.

• A:Answer It's cheaper to buy their annual at Best Buy then renewing it through Microsoft it saves you about $10-$15 so it's better just to go through Best Buy

  Answered 8 years ago by BabyssmileVerified Purchase

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Q: QuestionIs it transferable to a new computer?

Asked 9 months ago by Jerry.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes it is

  Answered 9 months ago by PavanT

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