Questions & Answers

Q: QuestionWhy has the Microsoft 365 Personal Yearly Subscription for a year increased from $69.99 to $99.99? Mine is renewing November 28th and I would like to know before then why the increase?

Asked 5 months ago by SallyinOK.

• A:Answer Contact Customer Services

  Answered 3 months ago by LuanN

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Q: Questionwhere do I find the sign on code?

Asked 6 months ago by BABABA.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

Q: QuestionHow do I install

Asked 6 months ago by Mick.

• A:Answer I think you would download it. Did they send you an email to dowload? I bought mine from Best Buy and downloaded it on their website

  Answered 3 months ago by LindaLVerified Purchase

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Q: QuestionHow do you upgrade a subscription?

Asked 6 months ago by MeToo.

Q: QuestionHow do you redeem your purchase

Asked 6 months ago by c.

• A:Answer BestBuy sends you the code thru email to set it up yourself.

  Answered 6 months ago by BethVerified Purchase

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Q: QuestionHow can I activate the personal Microsoft 365?

Asked 7 months ago by Anonymous.

• A:Answer BestBuy sends you a code thru email so you can easily download it

  Answered 6 months ago by BethVerified Purchase

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Q: QuestionCan I have Microsoft 365 installed on my computer and laptop. I am having service tomorrow to set up computer and laptop. Can tech install Microsoft 365 at that time.

Asked 7 months ago by Natalie.

• A:Answer When I purchased a new computer and asked for a data transfer the Geek Squad asked me to provide them with a list of apps that I wanted installed along with the transfer. It was so helpful. Ask and they deliver!

  Answered 6 months ago by ShawnaVerified Purchase

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Q: QuestionIs there student discounts?

Asked 7 months ago by JF.

• A:Answer No

  Answered 7 months ago by Davicas

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Q: QuestionI did not get a automatic renewal of the 12month Micros. off 365 and manually purchased another 12 month subscription. Do I need to reactivate anything, or do I just continue accessing? Thank You!

Asked 7 months ago by Diane.

• A:Answer Yes

  Answered 7 months ago by Davicas

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Q: QuestionCan the software be downloaded on 2 computers

Asked 7 months ago by Sefleming.

• A:Answer No

  Answered 7 months ago by AnonymousVerified Purchase

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Q: QuestionI’m buying a new MacBook. Is it necessary to buy this as well

Asked 7 months ago by D.

• A:Answer No

  Answered 7 months ago by AZJEMVerified Purchase

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Q: QuestionIf I don't renew, will Outlook still work?

Asked 7 months ago by beardie.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

• A:Answer No

  Answered 7 months ago by Davicas

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Q: QuestionSo this is not really a security system, is it?

Asked 7 months ago by AikiJeiki.

• A:Answer No. I recommend Avira.

  Answered 7 months ago by PeterWVerified Purchase

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Q: QuestionCan I change the language from English to Spanish or is it only licensed for one language? What if you can change all the programs will work without any problems?

Asked 7 months ago by Sol.

• A:Answer Yes

  Answered 7 months ago by Davicas

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Q: Questioncan i pay for an upgrade from microsoft 365 personal to family? In other words, I would like to pay a differential and switch to family, as opposed to buying a brand new family subscription and retaining my personal subscription

Asked 7 months ago by Anonymous.

• A:Answer No you have to pay for the update

  Answered 7 months ago by Davicas

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Q: QuestionI need my receipt sent to me every year with the auto-renew. How can I find this? Can I get it automatically sent to my email every year?

Asked 8 months ago by HMJ.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes they will send it to you via email

  Answered 7 months ago by Davicas

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Q: QuestionHow long do oyu have to activate it after you purchase it? Is there a deadline by which it has to be activated?

Asked 8 months ago by Knin.

• A:Answer Is not a day line

  Answered 7 months ago by Davicas

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Q: QuestionIs online support included for computer problems?

Asked 8 months ago by Nana.

• A:Answer Yes

  Answered 7 months ago by Davicas

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Q: QuestionIs this product compatible with macOS Monterey 12.7.6?

Asked 8 months ago by Bob.

• A:Answer NA

  Answered 8 months ago by AliceTVerified Purchase

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