Questions & Answers

Q: QuestionWhy is my Excel opening in read only mode when I have paid for my renewal on Office 365?

Asked 2 years ago by Laurie.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

Q: QuestionJust purchased a microsoft 365 personsl 15 month subscription with a new PC purchase how do i activate this software ?

Asked 2 years ago by BillT.

Q: Questionhow do I redeem the certificate from my purchase?

Asked 2 years ago by Paul.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer From Best buy

  Answered 2 years ago by AbdulkarimHVerified Purchase

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Q: QuestionIf I don't renew 365 will I still be able to use excel and word

Asked 2 years ago by Anonymous.

• A:Answer No, I do not believe so. After a certain period of time, it will not work.

  Answered 2 years ago by Dianne

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Q: QuestionDoes this include Microsoft Access?

Asked 2 years ago by Todd.

Q: QuestionI would like to purchase this as a gift where it will be placed in a raffle basket. So the winner of this item will be unknown to me. How do I purchase it as a gift to someone I don't know

Asked 2 years ago by Talia25.

• A:Answer With it being digital install, all you would have to do is save the email of the link and product key for the person to indra it. So just come up with a crafty way to let the winner know that's what they won.

  Answered 2 years ago by AmandaD

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Q: QuestionIf I own this, do I need to buy Norton or McPhee antivirus security

Asked 2 years ago by Anonymous.

Q: QuestionDoes this purchase come with the access code in email so i can enter it myself?

Asked 2 years ago by Laws.

• A:Answer It sure does

  Answered 2 years ago by DianneVerified Purchase

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Q: Questionwhere do yiou get instructions about how to use the product?

Asked 2 years ago by seeker.

Q: QuestionDoes this subscription include Copilot AI?

Asked 2 years ago by USA.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer Yes

  Answered 2 years ago by LucasSVerified Purchase

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Q: QuestionIt only comes in English or it can also be installed in Spanish?

Asked 2 years ago by Ingrid.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer puedes instalarlo en espanol

  Answered 2 years ago by danlupi

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Q: QuestionI have ended up with 3 accounts of Microsoft 365. They are all on the Auto pay. How do I 'A; figure out who is using them of my family and B: How do I take them off auto---pay to Microsoft will answer these questions.

Asked 2 years ago by Bill.

• A:Answer Only I use the 365 on my personal computer.

  Answered 2 years ago by RoseD

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Q: QuestionHow much is the yearly subscription?

Asked 2 years ago by NicknameToAskAQuestion.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

Q: QuestionI cannot find the product key for my Office 365 purchase, so I can install this on my current computer. How can I get this on this computer?

Asked 2 years ago by VilleAlum.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

• A:Answer It’s on your receipt

  Answered 2 years ago by Oldlady

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Q: QuestionI accidentally turned off auto renew. How can I re engage auto renew.

Asked 2 years ago by Baker.

• A:Answer I accidentally turned of utube tv

  Answered 2 years ago by Anonymous

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Q: QuestionWhere do I download Microsoft 365 personal package I just purchased

Asked 2 years ago by Tina.

This question was asked about the related product: Microsoft - 365 Personal (1 person) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]

• A:Answer I WAS ABLE TO DOWNLOAD MY PROGRAM RIGHT FROM THE EMAIL THAT WAS SENT TO ME THE DAY AFTER PURCHASE. ALL INFO WAS INCLUDED

  Answered 2 years ago by JESSICAMVerified Purchase

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Q: QuestionDoes it include microsoft PUBLISHER ?

Asked 2 years ago by Anonymous.

• A:Answer YES MINE INCLUDED IT

  Answered 2 years ago by JESSICAM

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Q: QuestionI have this on my laptop, how can I install on my iPad?

Asked 2 years ago by John.

This question was asked about the related product: Microsoft - 365 Personal, 1-year subscription, 1 PC/Mac (Product Key Card)

• A:Answer donwload the app

  Answered 2 years ago by danlupi

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Q: QuestionIs the Key Code the same as the SKU. You’ve referred me to my receipt and I don’t see a Key Code. Lynn

Asked 2 years ago by LynnN.

• A:Answer No it’s not

  Answered 2 years ago by HenriqueKVerified Purchase

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