“my modal md-hpbt01 wont turn off. the blue light is solid. i cant get it to do anything, it worked fine yesterday. charged it and now nothing,”

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• Hold the power button down for 5 - 10 seconds.

  Answered by denngeorge 10 years ago

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• This happened with my headset as well. I eventually had to return them for another pair.

  Answered by BrownGirl 10 years ago

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• To turn these off you should be able to press the power/talk button to get these turned off. If they will not turn off, please take the headphones and receipt into Best Buy for warranty evaluation.

  Answered by Modal Customer Support 10 years ago

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