“Can firmware upgrades be completed by the user or does it require ISP intervention?”

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• ISP intervention

  Answered by Ghost 6 years ago

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• The user can complete the firmware upgrades easily through the app during setup.

  Answered by Blakeb811 6 years ago

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• You need contact your carrier to send an upgrade, because firmware does affect modem stability.

  Answered by pharaoh 6 years ago

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