A:Answer You buy the receiver, and then you can go online or call Orby. They’ve been set an appointment with you and they bring the rest of the equipment. After they put it up and install it, you own it. We absolutely love the service. When they say no hidden fees they are telling the honest truth! We’re going to buy another receiver this month. This is the best way I’ve seen to get all the channels you’re looking for at the best price!!