Questions & Answers

Q: QuestionIs the USB cable USB-C for the travel case? Or does it use USB C connector for charging?

Asked 3 years ago by Sean.

This question was asked about the related product: Philips Sonicare - DiamondClean Smart 9300 Rechargeable Toothbrush - Black

• A:Answer No, it has an absolutely ancient Micro USB port on the charger. Which Phillips very intentionally tries not to mention, probably because they know how crappy and old of a plug they're using. This is literally my only gadget that I have to still keep a micro usb adapter for and its super annoying. But to answer your question, it comes with a USB-A to Micro USB charging cable. You can use adapters for usb c conversion, they work fine, but it's always going to have to terminate in a micro usb plug.

  Answered 2 years ago by Anonymous

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Q: QuestionCan I use my charger and sanitizer with this brush?

Asked 4 years ago by Mott.

• A:Answer Hello! You can use the Sanitizer for the brush heads, however, the Philips Sonicare DiamondClean Smart Toothbrush will not charge to the charger.

  Answered 4 years ago by Answered by Philips

  
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Q: QuestionWhat comes with the 189.99 price? Just the brush?

Asked 4 years ago by Ramrod.

• A:Answer The brush and 3 different heads

  Answered 4 years ago by kimslaguna

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Q: QuestionHow long does a charge last. Am traveling without the glass and charger. HX9903/11

Asked 4 years ago by Question1.

This question was asked about the related product: Philips Sonicare - DiamondClean Smart 9300 Rechargeable Toothbrush - Black

• A:Answer Hi! The operating time of Philips DiamondClean Smart HX9903/11 full charge to empty is 14 days.

  Answered 4 years ago by Philips

  
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Q: QuestionCan you replace the battery?

Asked 5 years ago by Meladmk.

This question was asked about the related product: Philips Sonicare - DiamondClean Smart 9300 Rechargeable Toothbrush - Black

• A:Answer No you cannot.

  Answered 4 years ago by GANY

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Q: QuestionDo you have to use a certain type of toothpaste?

Asked 6 years ago by A.

• A:Answer No, I use a sensitive toothpaste for gum health.

  Answered 5 years ago by Calif

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Q: QuestionFrequency or Mhz?

Asked 6 years ago by Makisim.

This question was asked about the related product: Philips Sonicare - DiamondClean Smart 9300 Rechargeable Toothbrush - Black

• A:Answer Sorry, but I don't understand the question of "Frequency or Mhz". Mhz is a measurement of frequency, so out of context, the question doesn't make sense to me.

  Answered 5 years ago by Arts

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