Questions & Answers

Q: QuestionI want to put this TV in my garage where I have no Wi-Fi. But I do have an ethernet cable. This TV has an ethernet jack. Will that be sufficient to feed the signal to the Roku? Thank you.

Asked 1 week ago by MarkP.

• A:Answer Hello Mark, Thank you for reaching out to us with your question. Yes, using the Ethernet port will work. A wired connection is enough for the Roku features on this Pioneer TV, even without Wi‑Fi. Sidhartha | Pioneer

  Answered 1 week ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this tv have cable connection for cox tv? And if so, how do I recognize this ability in all the specifications and features?

Asked 1 month ago by Fred.

• A:Answer Hi Fred, thanks for your question! Yes, the Pioneer 50" Class LED 4K UHD Smart Roku TV does support cable service such as Cox. You can connect it using the TV’s ANT/CABLE (RF coaxial) input, which is listed in the TV’s Quick Setup Guide. To recognize this feature in the specifications, look for terms such as “RF input” / “ANT/CABLE”. Hope this helps and thank you for considering Pioneer! Mueez | Pioneer

  Answered 1 month ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe TV was broken when I got it I tried to get the paper work so I could get the TV back to you all and I never could get one

Asked 1 month ago by JohnnelB.

Q: QuestionCan you hook up a sound bar with this tv

Asked 1 month ago by Susie.

• A:Answer Yes

  Answered 1 month ago by FrankTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan it wall mount

Asked 1 month ago by Anonymous.

• A:Answer Yes

  Answered 1 month ago by LEONARDPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questiondoes this tv work with xfinity wifi

Asked 1 month ago by snoody.

• A:Answer I use spectrum

  Answered 1 month ago by LEONARDPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondoes this tv work with super box

Asked 1 month ago by snoody.

• A:Answer Hello snoody, thank you for contacting us. We appreciate your question about using a SuperBox with the Pioneer 50" Class LED 4K UHD Smart Roku TV. This TV will work with a SuperBox as long as the device connects through HDMI, since the TV supports standard HDMI inputs. Once connected, you would simply switch the TV to the correct HDMI input to use the SuperBox. Narendra | Pioneer

  Answered 1 month ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat are the box dimensions

Asked 1 month ago by Joe.

• A:Answer Height 30.8 inches Width 47.8 inches Depth 5.5 inches CubicDimension 8097 inches

  Answered 1 month ago by JackTorranceVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this TV support Alexa

Asked 1 month ago by Anonymous.

• A:Answer It says on the box that it works with Alexa

  Answered 1 month ago by YipYapVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIs this tv compatible with DirecTV Stream?

Asked 1 month ago by Dude.

• A:Answer Yes

  Answered 1 month ago by FrankTVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat kind of warranty does it have less than 3 months old Screen cracked

Asked 1 month ago by Jc400.

• A:Answer Hello. Thank you for your question. The manufacturer's warranty for your Pioneer 50" Class LED 4K UHD Smart Roku TV is 1 year from the day of your purchase. To discuss your options, you can contact the support team at 888-287-7658 or email [email protected]. Darshan | Pioneer

  Answered 1 month ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere is this TV assembled?

Asked 2 months ago by Origin.

• A:Answer I’m guessing pioneer

  Answered 1 month ago by LEONARDPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs this tv 120 hz

Asked 2 months ago by 111111.

• A:Answer Not technically smart

  Answered 1 month ago by LEONARDPVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this tv work with no cable and a antenna?

Asked 2 months ago by HelenF.

• A:Answer Hello Pioneer Customer! Thanks for your question. Yes, this Pioneer 50" Class LED 4K UHD Smart Roku TV can work with no cable service. You can use it with just an HD antenna to watch local over‑the‑air channels like ABC, CBS, NBC, FOX, and PBS. Once the antenna is connected, the TV will scan and add all available local channels in your area. You can also stream apps over Wi‑Fi without cable. If you have any other questions about features or settings, please feel free to reach out to us. Poojitha | Pioneer

  Answered 2 months ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat year is this particular model?

Asked 2 months ago by Cher19.

• A:Answer Hi Pioneer Customer! Thanks for your question. This Pioneer 50" Class LED 4K UHD Smart Roku TV is a 2025 model. If you have any other questions about features or settings, please feel free to reach out to us. Poojitha | Pioneer

  Answered 2 months ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this tv have the old RCA ports on it?

Asked 2 months ago by Anonymous.

• A:Answer Hello, thank you so much for your question. Yes, the Pioneer 50" Class LED 4K UHD Smart Roku TV does include the old RCA ports, allowing you to connect older devices using the classic red, white, and yellow inputs. Thank you again for reaching out, and we hope this helps you get the most out of your Pioneer TV. Darshan | Pioneer

  Answered 2 months ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have the spectrum app

Asked 2 months ago by Steve.

• A:Answer Yes it does all roku tvs have the spectrum app

  Answered 2 months ago by 2681Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow long of a power cord do the the 50" or 55" screens come with? Are they built in, or replaceable?

Asked 2 months ago by screenjam.

• A:Answer About three feet and it is not built in so you can replace it

  Answered 2 months ago by CbusCrewFanVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this model support windows casting (using wifi)?

Asked 2 months ago by WindowsCasting.

• A:Answer Hi there, thanks for reaching out. Pioneer Roku TV does support screen‑mirroring through Roku OS’s built‑in screen‑mirroring feature for Windows devices. If you do have more questions or need further assistance our team is always here to assist. Mueez | Pioneer products

  Answered 2 months ago by PioneerCustomerSupport

  Helpful (0)Unhelpful (0)ReportAnswer this question