A:AnswerHi there! This microwave does have a light that shines down onto the cooktop. For details on how to turn this light on/off, I would recommend using this link (https://bit.ly/2Lo4Vb8) to download a copy of the User Manual. ^Jecca
A:AnswerThose are all really good questions cp1234! I would recommend following this link (https://bit.ly/2Lo4Vb8) and downloading the Installation Manual. It has all the information you'll need, including the required clearance dimensions. ^Jecca
A:AnswerHi Nana! Yes, this microwave has a light on the bottom designed to shine down onto the range. It even has different brightness settings. ^Jecca
A:AnswerHi there DB! There are a few possible causes for this. Read over the information in this link (https://bit.ly/2Ckl80c) to help determine what is causing your microwave to not heat. Thanks for reaching out with your question. ^Jecca
A:AnswerHi there, I'll be happy to help you with that. Click here https://bit.ly/2GX0uAB (page 10), under the "OPTIONS" section you'll find the instruction on how to remove the message.
^Jefry
A:AnswerHi There,
The 'Options' button will let you customize the microwave to suit your preferences. Please take a look at page 10 on the user manual to check this feature.
User Manual: https://bit.ly/2GX0uAB
^Joan
A:AnswerHello Dede, this code means that there is an issue with the display panel. Please unplug the unit for 1-2 minutes, and plug it back in. If you feel like you don't notice a change, please contact us via Facebook Messenger: http://m.me/samsungsupport
Twitter: https://bit.ly/2pTYDc7
LiveChat or Email: https://bit.ly/2z9FXFrt
or by calling 1-800- SAMSUNG ^Penny
A:AnswerHi Tony, if the door is not locking, make sure nothing is obstructing it from closing properly. If this isn't the case, contact us via Twitter: (https://bit.ly/2y8aOGz) or Facebook Messenger: (https://bit.ly/2LmCR7F) to help you correct this.
^Jefry
A:AnswerHello Help, I understand your frustration with this microwave. For further assistance with this issue, please contact Samsung Customer Support via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
4. Toll-free calling: 1-800-SAMSUNG
^Michelle
A:AnswerHello, we understand your concerns with the Microwave. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
A:AnswerI believe you can not use the timer if the microwave is running. We either use the timer on the stove or just note time left on the microwave and set the time when after the microwve turns off.
