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Hi Dimi! When too much heat is rising from the cooktop or the microwave produces too much heat, the vent will automatically turn on to prevent damage. However, if this is occurring when there is no heat present, we would ask that you contact us directly for further assistance. You can reference ticket number 1143591593, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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