Questions & Answers

Q: QuestionDose this monitor have hdmi 2.1?

Asked 4 years ago by Lousassle.

• A:Answer Yes

  Answered 4 years ago by Kingofspades183

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Q: QuestionI ordered mine in open box condition, but it didn’t come with a power cable. What power cable should I use for this?

Asked 4 years ago by Dawson.

• A:Answer It should have come with a power cable. Take it back to. Best Buy and see what they can do.

  Answered 3 years ago by MysticYoshiraVerified Purchase

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Q: QuestionHow does this monitor work with an Xbox series x? I mean, is it good? I’m not sure if the lack of 4k is an issue. I know nothing about electronics. I just want a simple answer for my son lol

Asked 4 years ago by Michele.

• A:Answer I use mine with a Xbox Series S and it works great. Cannot get adaptive sync to turn on for some reason but games look great and run smoothly so far

  Answered 4 years ago by Rafical10s

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Q: Questioncan you do wireless dex?

Asked 4 years ago by Anonymous.

• A:Answer No.

  Answered 4 years ago by Charger

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Q: QuestionIs this compatible with the newest Xbox? My son wants one but I’m. It sure what to buy ?

Asked 4 years ago by Magg.

• A:Answer Yes it is I play Xbox on mine

  Answered 3 years ago by IwantpointsforthisVerified Purchase

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Q: QuestionCan I use the DP cable which came with the monitor, and a USB-C hub with a DP input on the HP x360? I plugged everything in, but no picture. An HDMI to HDMI works fine, but I was hoping to use the DP. Thank you!!

Asked 4 years ago by HPx360.

• A:Answer That didn’t work for me either. You have to have a DP port on your computer.

  Answered 3 years ago by MysticYoshiraVerified Purchase

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Q: QuestionWill this work well with a Xbox one s

Asked 4 years ago by Ben.

• A:Answer Yes that's where I'm using it

  Answered 4 years ago by ViktorlopesVerified Purchase

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Q: QuestionCan a.set of computer speakers be run out of the headphone jack

Asked 4 years ago by Anonymous.

• A:Answer Yes.

  Answered 4 years ago by JenT

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Q: QuestionWhat kind of speakers go with this monitor?

Asked 4 years ago by Kitkat.

• A:Answer I believe any speakers should work relatively speaking. To be safe, I'd make sure they have the capability of a 3.5MM Headphone Jack just in case any Bluetooth function of the speaker isn't compatible with your needs. I personally purchased -"SUDOTACK Gaming Computer Speakers, 10W USB-Powered Stereo Multimedia Speakers, with RGB Touch Control Backlit, 5 LED Light Modes, 3.5MM Headphone Jack, for Desktop PC Laptop Monitor Projectors TVs". They work very well for me, and we're only $33 or so on Amazon. My girlfriend has the same monitor though, and her Headphone Jack in the back of the monitor wasn't responding for some reason. I think her speakers were possibly outdated though.

  Answered 4 years ago by PhilVerified Purchase

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Q: QuestionI was just curious what's the best recommended way of cleaning the monitor, I use the micro fiber cloth but that can only do so much.

Asked 4 years ago by Mike.

• A:Answer Purchase screen wipes and use a microfiber to dry.

  Answered 4 years ago by Frankie

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Q: QuestionIm trying to turn on g-sync and the option in the monitor menu is greyed out. How do I turn it on?

Asked 4 years ago by Ls.

• A:Answer Go into the menu->picture->picture mode-> and then set it to custom

  Answered 4 years ago by ShadowReign

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Q: QuestionAdaptive Sync is not selectable in the monitors menu. It is greyed out. Is G-sync autoenabled? Or is it required that I turn it on in the menu? G-sync also does not show up in then nvidia control panel either. How to fix?

Asked 4 years ago by R.

• A:Answer It gets enabled when it is paired with a nvidea graphcard and is connected via display port cable

  Answered 4 years ago by JonmonitorVerified Purchase

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Q: QuestionCan you play games like fortnite or COD without a pc

Asked 4 years ago by Andrew.

• A:Answer Yes if you have something like a chrome cast then you can a cloud gaming service and this is my public service for today because someone has to feed the trolls. Welcome

  Answered 4 years ago by ShadowReign

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Q: QuestionDoes this have any type of 1 year warranty before BB warranty

Asked 4 years ago by Chris.

Q: QuestionDoes this monitor support HDR, and does it have 4K?

Asked 4 years ago by Jay350.

• A:Answer It's only 1080p and I'm not sure about HDR. If you're looking for a 4k monitor then information about this monitor is pointless if you know that it's only 1080p.

  Answered 4 years ago by Dream

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Q: QuestionHow can you tilt the monitor?

Asked 4 years ago by Anonymous.

• A:Answer The manual states on page 16 it can be tilted +2 to -2 degrees. I own the monitor and upon seeing that in the manual I was able to adjust but at first it did not appear that it was adjustable. Since I looked it up I felt a little more comfortable using a little more force than I thought would have been needed is all.

  Answered 4 years ago by Rich

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Q: QuestionIs this a all in one monitor or do I also need to buy a pc?

Asked 4 years ago by Abcd.

• A:Answer It's a monitor only...but a really nice one!

  Answered 4 years ago by 2old4newtechVerified Purchase

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Q: QuestionHow can I get a promo code

Asked 4 years ago by Anonymous.

Q: QuestionIf I wanted to connect this monitor to a laptop would it work? If so what would I need? Laptop: HP Spectre x360 2-in-1 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD

Asked 4 years ago by Anonymous.

• A:Answer Yes you should be able to as this computer has a 2.0 HDMI port. You would need a mini HDMI to HDMI cable.

  Answered 4 years ago by DaveTVerified Purchase

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