A:AnswerHello,
We understand that you want to know how to use the grates or griddles properly. We'll be delighted to assist you with your query.
As per checking, the griddle does not need to be seasoned anymore as it has a protective coating around it; however, it wouldn't hurt to season the grill to help the coating it already has.
The griddle may also discolor over time as it becomes seasoned with use.
Thank you!
-Angelica
A:AnswerIt’s tricky because it says to hold for 3 secs. Don’t do that just press and release the settings button and then type in your current time and press release settings button again.
A:AnswerHi Renee,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection - Stainless steel.
I have shared a Samsung link that will guide you in cleaning your cooktop well.
https://www.samsung.com/us/support/answer/ANS00049945/
I have also shared a link to clean the oven.
https://www.samsung.com/us/support/answer/ANS00049011/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144667632
Leo
A:AnswerAllows you to turn on oven remotely (on the way home with a pizza to bake and need it preheated?) and give you usage data like when it’s time to clean it. (And by clean it, I mean to push the buttons so it cleans itself. Lol)
A:AnswerBoth are great questions, Phoebe! This model offers two separate buttons on the control panel for standard bake and convection bake. This means you can choose whichever you want each time you use the oven. The self clean option on this model is a high heat self clean, though we do have many models with a steam clean feature as well. ^Jecca
A:AnswerHi there,
This model includes built‑in Wi‑Fi connectivity. You may refer to the product page below:
https://www.samsung.com/us/cooking-appliances/ranges/6-0-cu-ft-smart-freestanding-gas-range-with-no-preheat-air-fry-convection-in-black-stainless-steel-sku-nx60a6511sg-aa/
Hope this helps!
Jeffrey
Samsung Care
A:AnswerHi there,
Knowing the gas line setup for your range is important.
There is no specific size listed for copper gas lines in Samsung documentation, but the standard gas supply requirement is a 1/2-inch inner diameter, which is commonly used in residential installations.
We recommend having a professional handle the installation to ensure everything is set up properly.
Hope this helps!
Jeffrey
Samsung Care
A:AnswerHi there,
Thank you for reaching out to us. Let us help.
Below is a guide on how to use the convection cooking and what to do if the convection fan is not working. Please turn to pages 22 (Convection cooking) and 47 (The convection fan is not working) of the user manual.
User manual:
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Should you have any other queries, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1152200340) when you message us so our team can retrieve your information.
Thank you.
Nicole
A:AnswerHello there,
Yes, this range has a lock to prevent the control panel and door from accidentally opening and/or tipping the product.
Please refer to your user manual for more details. Turn to page 29, "Oven lock."
User manual
https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf
Have a great day.
^Camille
