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Page Showing 61-80 of 281 questions
  • QuestionI want to know if the range works whit propane gas

    Asked by Henry.

    • Answer Yes, propane converters are included. Gas company wants to inspect installation. There are A LOT of pieces to be assembled. In hindsight, paying the $250 for someone else to put the stove together would have been my option.

      Answered by GLORIAD

  • QuestionDoes this gas range has Shabbat mode

    Asked by Anonymous.

    • Answer Hi there, Yes, this model does support Shabbat/Sabbath mode. When enabled, it allows the oven to operate in a way that aligns with Shabbat observance by disabling certain automatic functions, such as lights, tones, and display changes during use. For step‑by‑step guidance on how to use this feature, you can review the user manual here and refer specifically from pages 28-29: https://downloadcenter.samsung.com/content/UM/202606/20260611105451224/O_01._DG68-01339A-09_NX60A6511SS_AA_EN.pdf Your trust in Samsung means a great deal to us. Nicole Samsung Care

      Answered by Samsung

  • QuestionWhere is the heat vent from the oven?

    Asked by pokyokie.

    • Answer Hello poke, For Samsung ranges, the oven vent is usually located at the rear of the cooktop, just below or behind the control panel (backguard). This design allows heat and airflow to safely escape while the oven is in use, so it’s normal to feel warm air in that area during cooking. Thank you for allowing us to assist you today! Nicole Samsung Care

      Answered by Samsung

  • QuestionAre there any child safety features?

    Asked by Batya.

    • Answer No child safety, except pushing in to turn on. Starts high after igniting, then we can turn to lower temps.

      Answered by GLORIAD

  • Questiondoes this have a lower storage drawer?

    Asked by skigj.

    • Answer Hello skigj, Yes, this Samsung range includes a lower storage drawer designed to hold cookware and oven accessories when they’re not in use. It is not a warming drawer, but a convenient space for storing items like baking sheets, pans, or racks. Your trust in Samsung means a great deal to us. Nicole Samsung Care

      Answered by Samsung

  • QuestionMy electric range is showing. C~F2 what do that mean and how clear it

    Asked by William.

    • Answer Dear William, We understand how it feels when your Samsung range suddenly shows a code while you're in the middle of using it. The C-F2 code usually means the range isn’t communicating properly inside between the control panel (the buttons you use) and the main control or temperature sensor. You can explore the full guide here: Samsung range codes and what they mean: (Page 49) https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf Please keep this reference number for your records: 1152613152. For additional support, you can contact us using the channels listed below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Your effort in sharing this with us and staying engaged means a lot. Rachel Samsung Care

      Answered by Samsung

  • Questionhow many top burner grills come with this stove

    Asked by Anonymous.

    • Answer 1

      Answered by Maja

  • QuestionIs there a special lp conversion kit for this specific model? Does the regulator have to be changed?

    Asked by Anonymous.

    • Answer Yes, propane converters are included. Gas company wants to inspect installation. There are A LOT of pieces to be assembled. In hindsight, paying the $250 for someone else to put the stove together would have been my option.

      Answered by GLORIAD

  • QuestionHow to set up clock time?

    Asked by Anonymous.

    • Answer Hi there, you can follow the guide below for step-by-step instructions on how to set the clock on your Samsung range: https://www.samsung.com/us/support/answer/ANS10006846/ We’re glad to help bring clarity to this. Khristine Samsung Care

      Answered by Samsung

  • Questiondo this stove comes without the wi fi

    Asked by Anonymous.

    • Answer Hi there, This model includes built‑in Wi‑Fi connectivity. You may refer to the product page below: https://www.samsung.com/us/cooking-appliances/ranges/6-0-cu-ft-smart-freestanding-gas-range-with-no-preheat-air-fry-convection-in-black-stainless-steel-sku-nx60a6511sg-aa/ Hope this helps! Jeffrey Samsung Care

      Answered by Samsung

  • QuestionWhat size copper gas line is required?

    Asked by Anonymous.

    • Answer Hi there, Knowing the gas line setup for your range is important. There is no specific size listed for copper gas lines in Samsung documentation, but the standard gas supply requirement is a 1/2-inch inner diameter, which is commonly used in residential installations. We recommend having a professional handle the installation to ensure everything is set up properly. Hope this helps! Jeffrey Samsung Care

      Answered by Samsung

  • QuestionI purchased this range but it hasn't been delivered yet, my old Samsung range has a rack extension that slides in & out. I would like to know if this model has the same.

    Asked by Tazzlover55.

    • Answer No

      Answered by user892118

  • QuestionHi, when the convection fan is supposed to turn on? It doesn't seem to be turning on in any settings. Let me know please, thank you.

    Asked by Anonymous.

    • Answer Hi there, Thank you for reaching out to us. Let us help. Below is a guide on how to use the convection cooking and what to do if the convection fan is not working. Please turn to pages 22 (Convection cooking) and 47 (The convection fan is not working) of the user manual. User manual: https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf Should you have any other queries, feel free to connect with us through the following platform. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with this reference number (1152200340) when you message us so our team can retrieve your information. Thank you. Nicole

      Answered by Samsung

  • QuestionDoes this oven self clean?

    Asked by TonyaA.

    • Answer Hi Ton, Yes, this range has a self-cleaning feature. Have a great day! Nicole

      Answered by Samsung

  • QuestionWho performs service on a propane, fueled gas range?

    Asked by Turtle.

    • Answer Licensed, certified technicians who specialize in repairs, maintenance and services of home appliances

      Answered by MCken

  • QuestionWho does Best Buy use for service for a gas range?

    Asked by Turtle.

    • Answer Best Buy used their own technicians to render services to customers who requested for such services

      Answered by MCken

  • QuestionMy range was installed this morning and is working fine. I got the clock set up, but I notice that the other buttons are not backlit and are difficult to see. Is there a setting to backlight the display? Dark grey text on a glossy black background is hard

    Asked by Paul.

    • Answer I can read everything fine on the stove. I have a light directly above the stove

      Answered by AshleyH

  • QuestionDoes this have child lock?

    Asked by KLWB.

    • Answer Hello there, Yes, this range has a lock to prevent the control panel and door from accidentally opening and/or tipping the product. Please refer to your user manual for more details. Turn to page 29, "Oven lock." User manual https://downloadcenter.samsung.com/content/UM/202502/20250214150059236/O_01._DG68-01339A-08_NX60A6511SS_AA_EN.pdf Have a great day. ^Camille

      Answered by Samsung

  • QuestionWhen self clean is operating and power outage happen the oven door is locked and cannot open or unlock, how do I unlock?

    Asked by Daniel.

    • Answer Not yet experienced. I have light all the time

      Answered by MCken

  • QuestionHow can you do a factory reset on the oven feature?

    Asked by Anonymous.

    • Answer Use Smartthing App on your phone and download. Follow instructions from the app

      Answered by MCken