Questions & Answers

Q: QuestionMy television doesn’t show the color blue. Everything that is actually the color blue shoes up green on my television. How do I change that? I’ve gone through the settings and changed things but still haven’t found what I’m looking for.

Asked 6 years ago by Bryang86.

• A:Answer Remove any cables that is not hdmi

  Answered 6 years ago by Kg21Verified Purchase

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Q: QuestionIs this TV compatible with the Samsung Smart Hub refrigerator?

Asked 6 years ago by Sam.

• A:Answer Yes, the TV is compatible with the Samsung Smart Hub refrigerator.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat are the Vesa wall mount measurements for this tv?

Asked 6 years ago by David.

• A:Answer This unit is rated at VESA 400 x 400.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI want to use this tv outdoors in a screened in porch. Will it work in all tempatures?

Asked 6 years ago by Tracy.

• A:Answer I would worry about the temperature as well as the moisture you may experience in a screened porch. I would be concerned about this in any brand of TV because temperature and moisture are not good elements for a smart TV or any TV for that matter. They are not hermetically sealed. I don't know where you live but heat is also an enemy of electronic circuitry.

  Answered 6 years ago by TVC74Verified Purchase

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Q: QuestionCan we set up 2 Bluetooth headphones to this TV without the TV sound being muted? My husband and I have two different hearing problems, I need headphones and he needs the sound to come from TV.

Asked 6 years ago by annie.

• A:Answer No, you cant set up 2 Bluetooth headphones to this TV.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDoes this tv have any HDMI ports?

Asked 6 years ago by Anonymous.

• A:Answer Yes. 3 in total all on the RHS

  Answered 6 years ago by Matt

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Q: Questionthe specs listed on the BestBuy web site clearly stated that this TV has WiFi. In the comments/questions many people are stating it does not. Which is correct? Thanks

Asked 6 years ago by M.

• A:Answer Yes it has WiFi

  Answered 6 years ago by LindaLouVerified Purchase

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Q: QuestionHo high should I mount a 55" tv on the wall?

Asked 6 years ago by mike.

• A:Answer If you’re trying to make it look professional and you don’t know how to then hire a professional. I’m actually running power up behind my tv and boxing in behind where the tv is going so I can make sure the mounting bracket is solid to the wall.

  Answered 6 years ago by swhidbyVerified Purchase

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Q: QuestionI have a voice remote by CONTOUR. Will it work with this TV?

Asked 6 years ago by daisy.

• A:Answer I have the same remote. Yes it does work.

  Answered 6 years ago by ShellyVerified Purchase

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Q: QuestionIs this 120hz?

Asked 6 years ago by Dwilliams.

• A:Answer Yes it is.

  Answered 6 years ago by JMezVerified Purchase

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Q: QuestionI use Playstation Vue, but it is not on my Samusun. How can I add this app?

Asked 6 years ago by Koajohn.

Q: QuestionWhat keyboard is compatible with this tv?

Asked 6 years ago by jy11119.

• A:Answer A USB keyboard will work with this TV.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWill this tv work with 5 mega hertz wi-fi?

Asked 6 years ago by Anonymous.

• A:Answer I am not sure. It will be best to ask Best Buy or contact Samsung.

  Answered 6 years ago by Gypsy1Verified Purchase

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Q: QuestionIs this a smart tv run directive?

Asked 6 years ago by Patty.

• A:Answer Not a smart tv

  Answered 6 years ago by ButchVerified Purchase

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Q: QuestionIs video input for surround sound compatible with this tv? Have Bose system that has the red and white.

Asked 6 years ago by Questioner.

• A:Answer Yes you just have to use the adapter the tv comes with to make it work.

  Answered 6 years ago by JoshVerified Purchase

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Q: QuestionIs there a "audio out" plug in jack (R & W) on this TV?

Asked 6 years ago by Anonymous.

• A:Answer Yes, this TV comes with an audio output and an adapter for the red and white cables.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionCan wireless speakers be used with this TV?

Asked 6 years ago by Anonymous.

• A:Answer No, the product can't be used with a wireless speakers.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionDo you sell 3D TV's

Asked 6 years ago by teresaosborn51.

Q: QuestionIs there a film over the entire screen than must be removed during set up ?

Asked 6 years ago by Titan.

• A:Answer Its around the outside, not the screen itself. It comes in a box in a Static Free bag.

  Answered 6 years ago by AaronVerified Purchase

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