Questions & Answers
- Model:
- UN65TU7000FXZA
- |
- SKU:
- 6401722
Q: QuestionIs delivery covid-safe - i.e. is it left in front of the house or is it brought inside the house by the delivery people?
Asked by shop.
- A:Answer Hello shop, Hi there! For more information on delivery/installation services, please contact your local Best Buy or visit https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032 ^Cristian
Answered by Samsung

Q: QuestionThe tv loses its internet connection after it has been off for 10 minutes and you have to reset the entire tv for it to connect to the network again. This is required every time you leave the tv off for more than 10 minutes. Any solutions?
Asked by Anonymous.
- A:Answer Hello, I’m sorry to see that you are having difficulties with your TV's internet connection. So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at: ― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Cristian
Answered by Samsung

Q: QuestionHow do you remove the legs from this TV? I am thinking of mounting it.
Asked by Griff.
- A:Answer Hello Griff, To remove the legs on the 65TU7000 you have to remove the screw on the back of the legs securing them to the TV. ^Cristian
Answered by Samsung

Q: QuestionDoes this have HDMI version 2.1?
Asked by Carlos.
- A:Answer Hello Carlos, Thank you for considering the TU7000. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. Our TU7000 has 2 HDMI ports, both of which support Auto Low Latency Mode (ALLM/Auto Game Mode). The “HDMI In 2” port also supports eARC. If you are looking for a model that also offers 4K@120fps (FRL), please consider our QLED Q70T Series, which has FRL on HDMI 4. All Samsung 2020 model year QLED TVs 55” and bigger starting from the Q70T Series are capable of 4K@120fps, as well as offer Variable Refresh Rate (VRR) and FreeSync. https://www.bestbuy.com/site/samsung-65-class-q70t-series-led-4k-uhd-smart-tizen-tv/6402399.p?skuId=6402399 ^Cristian
Answered by Samsung

Q: QuestionDo the Tv come with live TV
Asked by Mo.
- A:Answer Hello Mo, The 65TU7000 does not come built-in with Live TV. Your Samsung devices come with Samsung TV Plus – Samsung’s free ad-supported Smart TV video service, delivering instant access to news, sports, entertainment, and more. No subscription, additional device, or credit card needed. https://www.samsung.com/us/televisions-home-theater/tvs/tvplus/ ^Cristian
Answered by Samsung

Q: QuestionDoes this TV do 'mirroring?'
Asked by Mirroring.
- A:Answer Hi there! You sure can screen mirror from a mobile device to the TU7000 - you can do this by connecting via AirPlay on iOS devices, or via SmartThings on Android devices. ^Gina
Answered by Samsung

Q: QuestionCan an app for AppleTV+ be downloaded on this TV?
Asked by ATkY.
- A:Answer Hi ATkY! The AppleTV+ app will come preinstalled in your TV's App Launcher upon setup. ^Gina
Answered by Samsung

Q: QuestionCan this TV be mounted on the wall?
Asked by Lori.
- A:Answer Hi Lori, the 65” TU7000 is certainly capable of being wall mounted. It has a 400x300 mm VESA mount which should fit any appropriately sized mount. Check them out here: https://www.bestbuy.com/site/tv-stands-mounts-furniture/tv-mounts/abcat0106004.c?id=abcat0106004. Cheers! ^Scott
Answered by Samsung

Q: QuestionWill the TU7000 display my local broadcast channels in at least 1080p resolution?
Asked by steakbean.
- A:Answer Hi Steakbean, great question. No TV can increase the native resolution of any signal. What a premium TV can do is upscale the video to make it look sharper and more realistic. If this is something you can benefit from you should consider the TU7000 for your next TV. Cheers! ^Scott
Answered by Samsung

Q: QuestionI recently purchased a less expensive brand that displays my local TV channels in a maximum of 1080i. Will the TU7000 TV display over-the-air broadcasts sourced from my TV antenna in at least 1080p?
Asked by steakbean.
- A:Answer Hi Steakbean, great question. No TV can increase the native resolution of any signal. What a premium TV can do is upscale the video to make it look sharper and more realistic. If this is something you can benefit from you should consider the TU7000 for your next TV. Cheers! ^Scott
Answered by Samsung

Q: QuestionIs Disney Plus now available to stream?
Asked by Cherry.
- A:Answer Yes.it's very clear. Looks great
Answered by Dizel2000
Q: QuestionWhat are the overall dimensions of the samsung 55 inch 7 series?
Asked by Anonymous.
- A:Answer Hi! Here are the full dimensions of the 55TU7000: (INCHES W x H x D): TV without stand: 48.4 x 27.8 x 2.4 TV with stand: 48.4 x 30.6 x 9.8 ^Tim
Answered by Samsung

Q: QuestionWhere do I find the bolts for the TV Mount Holes on the back of the TV?
Asked by DeWayne.
- A:Answer Hi DeWayne! The 65TU7000 features a VESA mounting pattern of 400mm x 300mm located on the back of the TV. To mount the TV you will need 4 M8 screws, 20-22mm length, and 1.25mm pitch. Mounts purchased from Best Buy will include a set of various screw sizes for compatibility with most TVs. Check out the following link for a list of wall mounts from Best Buy compatible with most 65" TVs: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~65%20-%2074%22&sc=Global&st=wall%20mount&type=page&usc=All%20Categories ^Tim
Answered by Samsung

Q: Questionwhat year is this tv
Asked by Anonymous.
- A:Answer Hello! The Samsung - 65" Class 7 Series is a 2020 model. ^Celina
Answered by Samsung

Q: QuestionWhat’s the difference in the class ratings
Asked by Billybib.
- A:Answer Hi Billybib! Samsung features a wide range of 65" 4K models with features to support any environment or usage scenario. As the models change you gain technology to help improve color and contrast to produce a natural image and faster processing to keep all your fast moving objects smooth without skipping. Additional smart features are available from voice assistant capabilities to Smart Things support allowing you to control your smart home through the TV. Check out the following link to learn more about Samsung TVs: https://www.bestbuy.com/site/samsung-store/samsung-entertainment-experience/pcmcat331700050004.c?id=pcmcat331700050004 ^Tim
Answered by Samsung

Q: QuestionWhich best buy is this tv at
Asked by steve.
- A:Answer Hi there! For further information on availability of this TV, please visit or contact your local Best Buy. ^Celina
Answered by Samsung

Q: Questiongot this TV september 3rd and today, it won't play sound from the blue tooth receiver anymore when it was working earlier. not sure what to do. the speakers work. i was able to bluetooth it through phone, sound is heard.
Asked by aprilmay.
- A:Answer got it working on my own. just unplugged the TV for -thinks- i don't know for how long because i had to do some research. not sure if changing to a different network access point made a difference, it works
Answered by aprilmay
Q: QuestionHow much does this tv weigh?
Asked by mike.
- A:Answer Hi mike! The 65TU7000 weighs 46.1lbs with the stand, 45.4lbs without the stand, and 63.1lbs in its' shipping box. ^Gina
Answered by Samsung

Q: Questionon the application the wrong zip code my zip is 40213
Asked by Anonymous.
- A:Answer 19154
Answered by drcos
Q: Questionhi best buy. like to know if y i can connect my Onkyo stereo reciver to tv better movie sound?
Asked by Anonymous.
- A:Answer Hi there! Depending on what your receiver supports, you can connect to your TV via HDMI or Optical cable. ^Gina
Answered by Samsung

Most-viewed items
- $329.99$329.99The price was $469.99
- $199.99$199.99The price was $299.99
- $449.99$449.99The price was $649.99
- $299.99$299.99The price was $449.99
- $1,149.00$1,149.00The price was $1,299.00
- $99.99$99.99The price was $129.99
- $299.00$299.00The price was $349.00
- $1,549.00$1,549.00The price was $1,699.00
- $179.99$179.99The price was $329.99




































