Questions & Answers

Q: QuestionWhat do I need to do if I purchase an unlocked phone for Best Buy? Is there a separate cost to link the phone to my carrier?

Asked 8 months ago by MisterD.

• A:Answer Yes, if you take the phone to a dealership you will have to pay some fees for activation but you can try it by yourself. Every carrier has different policies and many of them works with authorized dealerships. As suggestion give them a call and ask if there is a way to activate the phone by yourself...

  Answered 7 months ago by jaapVerified Purchase

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Q: QuestionDoes this phone support the ASHA (Audio Streaming for Hearing Aids) standard?

Asked 8 months ago by NoMoreMoto.

Q: QuestionDoes this phone use 32bit or 64 bit os?

Asked 9 months ago by Nareska.

• A:Answer Hello Nareska, thanks for asking us your question about the Samsung Galaxy A25. The Galaxy A25 offers a 64-bit Samsung Exynos 1280 chipset. Feel free to reach out to Support if you have any other questions for us. Thanks for being a faithful Samsung customer. - Debra

  Answered 9 months ago by Samsung

  
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Q: QuestionFirst - why is this phone unavailable for delivery and not being restocked in many Best Buy stores? Next why is this phone seemingly never included when a compatibility list is put out on phones from carriers when all other Galaxy A phones are?

Asked 9 months ago by Alex.

Q: QuestionDoes this Samsung work well for international use?

Asked 10 months ago by Anonymous.

• A:Answer Yes, everytime time I travel to Europe i buy a prepaid sim card for a month (for just 10 - 15 euros ) which includes unlimited national calls, about 2000 minutes of international calls and 240GB of data. The especifics and offers can change between carries like movistar, vodafone, etc... Be aware that this phone doesnt allow eSIM card so you will need a physical SIM card... which is not an issue because they help you to install it and set the phone for you...

  Answered 7 months ago by jaapVerified Purchase

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Q: QuestionCan Bestbuy set this phone up on an existing account to replace an existing phone?

Asked 10 months ago by Dave.

• A:Answer Yes they offered to switch everything over for you

  Answered 10 months ago by ChristopherFVerified Purchase

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Q: QuestionIs this a dual sim phone?

Asked 11 months ago by Snowflake.

• A:Answer Yes it is a dual SIM phone

  Answered 10 months ago by ChristopherFVerified Purchase

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Q: QuestionWill this phone work with Visible Wireless?

Asked 11 months ago by BugZapper.

• A:Answer Good day BugZapper, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A25. The advertised unlocked Galaxy A25 is compatible with the following wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact us with any other questions you may have. Thanks for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionDoes this Samsung A25 5g 128 2024 have the four Android OS Updates as have been offered by Samsung on Galaxy phones?

Asked 11 months ago by Phoneshopper.

• A:Answer Yes

  Answered 10 months ago by ChristopherFVerified Purchase

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Q: Questiondoes this phone come with a charging cord?

Asked 11 months ago by Hedgeclipper.

• A:Answer Hey there Hedgeclipper, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy A25. Here's what's included in the box when you purchase the Galaxy A25: 1. Galaxy A25, 2. USB Type-C Data Cable, and 3. Ejection Pin. Wall chargers and/or adapters are sold separately. If you have any other questions, let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionWill this work on Xfinity mobile network in Michigan?

Asked 11 months ago by Joe.

• A:Answer Howdy Joe, thanks for taking the available time out of your day to ask us your question about the Samsung Galaxy A25. The advertised unlocked Galaxy A25 is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Let us know if you have any other questions for us by reaching back out at that time. Thank you for being a valued Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionIs this cellular compatible with cricket??

Asked 11 months ago by Ab.

• A:Answer Hi there Ab, thanks for taking the time to ask us your question about the Samsung Galaxy A25. Yes, the advertised unlocked Galaxy A25 is compatible with Cricket as well as AT&T, Boost Mobile, Google Fi, H2O Wireless, Metro by T-Mobile, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. Feel free to contact us with any other questions you may have. Thank you for being a loyal Samsung customer. - Debra

  Answered 11 months ago by Samsung

  
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Q: QuestionDoes this phone have a pen?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for reaching out to inquire about the Galaxy A25! Please note that the Galaxy A25 is not compatible with the S Pen. For more information about devices that work with the S Pen, please visit our page titled "Learn about the different Samsung S Pens." If you have any further questions or concerns, please reach out to us at Support. -Kelvin

  Answered 1 year ago by Samsung

  
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Q: Questiondoes this phone have issues when using miracle ear app

Asked 1 year ago by Fred.

Q: QuestionCalifornia lifeline is it compatible

Asked 1 year ago by CC1983.

Q: Questiondoes this phone support android auto

Asked 1 year ago by Don.

• A:Answer Greetings Don, thank you for finding the unobstructed time out of your bustling day to ask us your question about the Samsung Galaxy A25. Android Auto works with phones running Android 6.0 or higher. If your phone runs Android 10 or higher, Android Auto is built in and you don't need to download the app separately. If your phone runs Android 9 or lower, you can download the Android Auto app from the Play Store. Let us know if you have other questions for us by contacting Samsung Support at your leisure. Thank you for being a dedicated Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDose this Galaxy A25 compatible with metro?

Asked 1 year ago by Rosiegirl.

• A:Answer Hello there Rosiegirl, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy A25. Yes, the advertised unlocked Galaxy A25 is compatible with Metro by T-Mobile as well as AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Simple Mobile, T-Mobile, Ting Mobile, Ultra Mobile, US Cellular, and Verizon. If you have additional questions for us, feel free to reach out to Samsung Support. Thank you for being a steadfast Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: Questioni forgot my unlock code and I need to override it to gain access my information-can someone assist me?

Asked 1 year ago by Anonymous.

• A:Answer Hey, thank you for finding the time out of your bustling day to ask us your question about the Samsung Galaxy A25. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint, or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. Take a moment to check out, "Unable to unlock Galaxy phone or tablet's screen" to help resolve what you may be experiencing with your device. Let us know if you have any other questions for us by reaching out to Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer. - Debra

  Answered 1 year ago by Samsung

  
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Q: QuestionDoes my Samnung A 25 easily sink with a fitbit charge 6 fitness tracker

Asked 1 year ago by Anonymous.